At Luna, we’re transforming physical therapy into something more accessible, modern, and patient-centered—and our Revenue Cycle Operations team plays a huge part in making that possible. We’re looking for a Revenue Cycle Analyst who’s not only great with data, but genuinely excited about using it to solve problems and support a mission that matters!
In this role, you’ll dive into claims, decode payer performance, and turn raw data into insights that keep our revenue cycle running like a well-oiled machine. You’ll partner across teams and help strengthen one of Luna’s most important operational systems.
Reporting to the COO, this is a full-time, remote, salaried role where you’ll have trust, autonomy, and real ownership. Manage your time, drive meaningful impact, and contribute directly to an organization that has delivered over 1 million patient visits and counting!
How you will have an impact
Analyze revenue cycle data across internal systems and payer portals to identify trends, patterns, and performance gaps
Monitor claims, denials, reimbursements, and payer behavior through daily and weekly reporting
Track KPIs such as days in A/R, denial rates, net collections, and reimbursement timelines
Conduct root-cause analysis for denials, rejections, underpayments, and delayed payments—recommending actionable solutions
Build dashboards, reports, and visualizations that support leadership and operational decision-making
Partner closely with RCM teams to improve clean-claim rates, streamline workflows, and enhance overall efficiency
Support ad hoc data requests and cross-functional initiatives for revenue cycle leadership
What Luna can offer you
Opportunity to grow within a high-impact health tech startup scaling nationwide
Supportive leadership and career growth opportunities
A full-time, remote role
Competitive PTO and paid company holidays
Stock options
Medical, dental, and vision insurance starting the first of the month following your start date
Health and wellness benefits
Company paid life insurance and additional benefits
What you will bring to Luna
Bachelor’s degree in Healthcare Administration, Business, Analytics, or equivalent experience
Problem solver with 2–3+ years of experience in healthcare revenue cycle analytics, financial analysis, or operational data analysis; with hands-on experience related to claims analytics, denial management, and payer performance reporting
Strong analytical skills with the ability to translate data into insights and operational recommendations
Proficiency with Excel/Google Sheets; experience with SQL and Tableau or Power BI is required
Solid understanding of healthcare RCM processes (insurance verification, coding, billing, payment posting, A/R follow-up)
Experience with platforms like TalkDesk, HubSpot, or similar healthcare workflow tools is a plus
Clear, concise communication skills—comfortable explaining complex findings to non-technical stakeholders
Highly organized, adaptable, and comfortable working in a dynamic, fast-growing environment
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