Health Care Assistant

Springfield , United States
full-time
About Planned Parenthood We deliver essential reproductive and sexual health services, including cancer screenings, STI testing, birth control counseling, and abortion care. Commitment to Health Equity: Planned Parenthood serves diverse communities, including those in medically underserved areas, ensuring everyone has access to quality care. Our mission is: Care. No matter what. Commitment to Diversity: Diversity is our strength. We are committed to fostering an inclusive and equitable environment where employees from all backgrounds feel valued, heard, and empowered to succeed. Join a team that reflects the diverse communities we serve, where compassion, respect, and advocacy are at the heart of our work. Commitment to Advocacy: We are a leader in policy discussions, education, and outreach to improve reproductive healthcare access for all.  POSITION SUMMARY: The Health Care Assistant (HCA) plays a crucial role in delivering culturally responsive patient care. This position involves medical assisting, lab work, and administrative support, helping ensure every patient receives quality, respectful care in a welcoming environment. KEY RESPONSIBILITIES:
  • Patient Care and Support
  • Provide empathetic, culturally competent patient support while maintaining HIPAA compliance.
  • Collaborate with diverse healthcare professionals to optimize patient experience.
  • Record vital signs and document medical history with sensitivity to health disparities.
  • Laboratory and Specimen Management 
  • Perform venipuncture and lab testing with a commitment to patient safety and dignity.
  • Ensure lab records and samples are handled with care and precision.
  • Administrative and Advocacy Duties
  • Schedule appointments and provide language-accessible triage services.
  • Support patient navigation, ensuring equitable access to care.
  • Engage in community-centered outreach and health education efforts.
  • QUALIFICATIONS:
  • ✅ High School Diploma/GED required; Medical Assistant Certificate preferred.
  • ✅ Bilingual candidates strongly encouraged to apply (Mandarin, Spanish, Haitian Creole, Vietnamese, or Portuguese).
  • ✅ Passionate about health equity, reproductive justice, and inclusive care.
  • ✅ Comfortable working with diverse patient populations in fast-paced environments
  • ✅ Strong organizational skills and commitment to racial and gender equity.
  • Benefits & Perks:
    Competitive salary and benefits package.
    Opportunities for career growth and professional development.
    A supportive, team-oriented work culture.

    Why Work With Us?
    💡Inclusive Workforce We are actively building a workforce that reflects the people we serve.
    🚀Leadership Opportunities: We believe in mentorship, career growth, and supporting under-represented professionals.
    💜Impact-Driven Culture: Be part of a mission-centered team that is reshaping healthcare from the inside out.

    Planned Parenthood Federation of America is a nonprofit organization that provides sexual health care in the United States and globally.

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    Salary
    $21 per hour
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