WHO WE ARE
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.
Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.
ABOUT THE ROLE
Trustly is seeking a results-oriented, metrics-driven senior product management leader to architect the vision, strategy, and execution of our growing Trustly Connect, ID and FIC products supporting our Core Payments Business. In this role, you oversee the suite of Bank Account and Identity Verification services foundational to our global payments ecosystem. Beyond scaling current products, you serve as the strategic lead for Trustly’s financial institution network—shaping the connectivity platform that powers our entire data portfolio and defining the future of Open Banking on a global scale.
This is a highly visible leadership role that requires a strong combination of strategic thinking, technical depth, customer empathy, and operational excellence.
WHO YOU’LL WORK WITH
On the Product team, our mission is to provide our customers with cutting-edge payment technologies that optimize user experience and meet the highest standards of security and compliance. Our team is made up of skilled and experienced professionals who are passionate about tech and committed to technical excellence. We are actively searching for individuals who possess exceptional problem-solving skills and thrive on innovative thinking, enabling us to maintain our competitive edge in an industry that is continuously evolving.
WHAT YOU’LL DO
Own the product vision, strategy, and roadmap for the Trustly Connect - Bank Account and Identity Verification Product. You will also own the product strategy and roadmap for Trustly Americas’ financial institution connectors (“FIC”) portfolio across North America, Europe, and beyond.
Manage and mentor a team of Product Managers, setting a clear vision and guiding execution to maximize KPIs / business outcomes
Continuously enhance breadth and depth of bank coverage, data retrieval performance, connector stack uptime, and controllable user conversion performance.
Drive enterprise-grade quality of the FIC platform with a maniacal focus by defining dashboards, monitoring and alerting capabilities and processes, and working closely with the engineering and market-facing operations teams to streamline communications and accelerate issue resolution.
Define and evangelize bank connectivity standards and best practices internally, to merchants, and as part of national working groups
Architect every aspect of our online onboarding experience - including UX flows, KYB/KYC processes, AML screening and monitoring, vendor integrations, and commercialization of our Trustly Connect and ID Products.
Ensure that the products are compliant with global/local regulatory requirements and embody strong data governance and privacy principles.
Translate customer and stakeholder feedback into compelling product experiences and high-impact feature development.
Responsible for the overall full SDLC (software development lifecycle) process for the Value Added Services, including ideation, compliance, support readiness, measurement analytics and customer feedback, etc and partner with appropriate internal stakeholders to ensure success.
WHO YOU ARE
10+ years in digital product management, engineering leadership, banking relations, or similar, with at least 4 years in direct people management
Bachelor’s degree, preferably in technology, mathematics or science field; Master’s degree a plus
Adept at creating a product/technology vision and strategy, translating it to actionable plans, and inspiring an organization to buy into it
Experienced operating in a demanding enterprise market; obsessed with high quality, with a customer-first DNA
Strong technical acumen and familiarity with APIs, quality metrics, and technical monitoring
Familiarity with Open Banking (PSD2 in Europe)
SaaS, PaaS or payments experience
Hands-on, self-starter, creative problem solver, with the ability to hit the ground running
International online banking platform experience across the US, Canada and Europe is nice to have
Deep familiarity with regulatory and compliance requirements related to customer data, identity, and payments.
Strong analytical mindset and familiarity with how data pipelines, models, and APIs integrate into product workflows.
Excellent communication and collaboration skills; able to clearly articulate vision, influence stakeholders, and drive consensus across teams.
Applications for this role are accepted on an ongoing basis.
SALARY RANGES IN US-BASED ROLE POSTING
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Recruiters can share more information with applicants about the specific salary range for preferred locations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, and other perks and benefits.
WHAT WE OFFER
At Trustly, you will have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we are shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You will be challenged and empowered to grow, making a real impact every step of the way.
Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. We embrace a remote-first culture that empowers you to balance your career ambitions with personal fulfillment. At Trustly, we foster a workplace where everyone feels they belong—a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.
The total compensation packages include competitive salaries, bonus plans, and stock options. We offer innovative perks and benefits packages that include:
- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave, and more!
(The benefits and total compensation packages outlined above are for full-time employees; some exclusions apply for temporary positions.)
At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.
