Head of Travel

Edusport Travel is one of South Africa’s leading sports travel specialists, trusted for over two decades for delivering exceptional travel experiences to major sporting events around the world. We curate top-quality travel packages, personalised itineraries, and unforgettable sporting journeys for individuals, groups, corporates, schools, and travel agents. With a reputation for excellence, strong industry partnerships, and a passionate team behind our brand, Edusport continues to grow as a market leader in both sports and adventure travel. 

We are looking for a dynamic Head of Travel to join our Durban-based team — responsible for leading sales consultants and operations, driving revenue performance, service excellence and team accountability.

 About the Role 

This is a senior role for an experienced, hands-on leader who is passionate about sales, service, people development, and performance management. The ideal candidate thrives in a fast-paced environment and brings a strong focus on results, structure, and customer experience. 

What We’re Looking For 

A Head of Travel who is: 

• Energetic, motivational, and outgoing. 
• Hungry for new business and passionate about achieving and exceeding targets. 
• A strong mentor who leads by example and works alongside the team. 
• Confident in identifying what’s working, what isn’t, and how to fix it. 
• Skilled at fostering a high-performance, fun, and supportive team culture. 
• Focused on continuous improvement, innovation, and efficiencies. 
• Ready to make a meaningful impact from day one. 

 The Opportunity 

 If you’re a dynamic, results-driven leader who thrives in a fast-paced environment — and you’re excited about shaping the sales success of a leading sports travel brand — we’d love to meet you. 

 Join a team where passion meets purpose, and where your contribution will make a real difference. 

Requirements

• Minimum 5 years’ experience in a Travel Manager or Senior Sales Management role. 
• Extensive international travel experience, with multiple trips abroad. 
• Proven success in sales conversion, meeting and exceeding targets, and delivering exceptional service. 
• Minimum 5 years of leadership and management experience, leading busy sales teams. 
• Strong ability to track and manage sales pipelines, forecast results, and drive conversion. 
• A person who embraces technology, understands systems, efficiencies, automation, and the role of AI in modern sales environments. 
• Excellent understanding of the importance of CRM discipline, data accuracy, and workflow compliance. 
• Proactive, solutions-driven, and confident in decision-making. 
• Strong problem-solving skills and the ability to manage complaints or complex customer issues. 
• Strategic thinker who can identify gaps, implement improvements, and strengthen sales processes. 
• A people-focused leader who motivates, supports, and uplifts others.
• Hands-on, action-oriented, and willing to jump in wherever needed. 
• Outstanding attention to detail with a commitment to quality. 
• Ability to think ahead, plan effectively, and anticipate future needs of the business. 
• Positive, engaging attitude with a natural ability to inspire team performance.