About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

Role Overview

The Global Head of Revenue Operations is responsible for building and scaling the operating system that drives predictable revenue growth.

This leader sits at the center of Ping’s Go-To-Market engine and plays a critical role in connecting the operational functions that support the CRO organization. The role works across Sales Operations, Marketing Operations, Partner and Alliance Operations, Systems, Analytics, Revenue Strategy, and Sales Enablement to ensure alignment, efficiency, and performance across the entire GTM lifecycle, including both direct and partner-led revenue motions.

Reporting to the Chief Revenue Officer, the Global Head of Revenue Operations serves as a strategic partner to the CRO and GTM leadership team, translating company objectives into data-driven execution, scalable processes, and clear performance visibility across the global revenue organization.

This role is both strategic and operational, defining long-term GTM strategy while ensuring operational rigor and execution excellence in the near term.

Key Responsibilities

Revenue Strategy & Planning

Partner with the CRO and GTM leadership team to drive revenue planning and performance management.

Lead multi-year, annual, and quarterly revenue planning processes
Drive performance insights that improve revenue predictability
Lead territory design, quota setting, and capacity planning models
Establish consistent forecasting methodology and pipeline health standards
Partner with Finance, Marketing, and Partner leadership to align pipeline generation and revenue targets

GTM Alignment & Process Excellence

Ensure operational alignment across the full Go-To-Market lifecycle.

Align Sales, Marketing, Customer Experience, and Partner organizations around shared revenue KPIs
Standardize and optimize the lead-to-revenue lifecycle across direct and partner channels
Identify friction points across the GTM process and remove operational bottlenecks
Drive scalable processes that support global growth and operational consistency

Systems & Infrastructure

Ensure the GTM systems ecosystem supports scalable revenue execution.

Help shape and evolve the GTM technology stack, including CRM, CPQ, AI first platforms, marketing automation, forecasting, and analytics tools
Ensure strong data integrity, reporting accuracy, and automation across systems
Define the systems roadmap and integration strategy to support future growth
Partner with IT and data teams to improve system performance and scalability

Analytics & Performance Management

Deliver the insights and performance visibility required for effective revenue leadership.

Develop executive dashboards and board-level reporting for the CRO and leadership team
Drive data-driven decision-making across the revenue organization
Establish leading indicators for pipeline health, conversion, and retention
Identify performance trends and proactively recommend corrective actions

Organizational Leadership

Play a central role in strengthening the operational capabilities that support the GTM organization.

Partner with leaders across Sales Operations, Marketing Operations, Partner Operations, Systems, Analytics, and Enablement to drive operational excellence
Help establish operating standards, governance models, and best practices across the revenue organization
Foster a culture of accountability, rigor, and continuous improvement across GTM operations

Qualifications

10+ years of experience in Revenue Operations, Sales Operations, GTM Strategy, or related operational leadership roles
Experience partnering closely with senior GTM leadership, ideally including direct support of a CRO or revenue leader
Strong expertise in forecasting, territory planning, quota modeling, pipeline management, and revenue analytics
Deep familiarity with Salesforce and modern GTM technology stacks
Experience working across Sales, Marketing, and Partner or channel-driven GTM models
Proven ability to influence executive stakeholders and support board-level reporting
Strong analytical mindset with the ability to translate data into actionable insights

Base Hiring Range: $213,956 - $350,000 + Bonus

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives

Our Benefits:

Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Head of Revenue Operations

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