Head of Recovery

Who we are

Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

About the role

The Head of Recovery is a strategic leadership role responsible for architecting and executing Moniepoint’s debt recovery framework. As a qualified legal professional, you will ensure minimal credit losses by optimizing the recovery unit’s efficiency through a blend of rigorous legal strategy and operational excellence.

In this capacity, you will develop and implement comprehensive recovery strategies, design the organizational structure of the recovery unit, and recruit high-caliber talent. Your deep legal expertise in debt litigation and asset recovery will be vital in navigating complex delinquency cases. You will leverage a data-driven approach to evaluate the efficacy of recovery tactics and personnel performance.

What you’ll get to do

• Develop and execute recovery strategies to reduce non-performing loans and bad debt provisions.
• Act as the primary legal strategist for the recovery department, ensuring all actions comply with financial regulations and debt collection laws.
• Manage high-level engagements with external stakeholders, including law enforcement agencies, regulatory bodies, and external counsel, to expedite the resolution of non-performing loans (NPLs).
• Design the recovery organisation and supervise the hiring process for recovery talent
• Optimise the effectiveness of the recovery team by setting clear objectives and key performance indicators (KPIs).
• Continuously provide training to the recovery network in alignment with established recovery strategies and industry best practices.
• Report on recovery performance and provide insights to senior management.
• Collaborate with internal departments such as credit, legal, risk, and finance to align recovery efforts.

Qualifications

• Bachelor’s degree in Law (LLB)
• Minimum 7 years of experience in debt recovery/litigation in Nigeria
• Strong knowledge of debt recovery laws, banking regulations, and court procedures in Nigeria.
• At least 7 years of experience in credit recovery
• Strong network of legal and law enforcement contacts across the country
• Proven experience in leading a recovery team and managing high-value non-performing loans
• Proven experience in handling recovery in each of the 6 geo-political zones in Nigeria
• Excellent negotiation, problem-solving, and decision-making skills.
• Strong analytical skills and ability to interpret financial data

Relevant Skills

• Loan Recovery
• Credit risk management
• Data analytics and statistics 
• Negotiation and Conflict Resolution
• People Management
• Performance Management
• Training and People Development

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• An interview with one of our credit business leads
• A behavioral and technical interview with a member of the Executive team. 

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.