Head of Quality

What you'll do

Quality is our competitive advantage. As we scale from 3.5 GW delivered to exponential growth across transformers, switchboards, and modular data centers, we need a quality leader who can ensure excellence at contract manufacturer scale.

As Head of Quality, you'll build and lead our quality organization from the ground up. You'll manage quality across multiple contract manufacturers in China and Mexico, implement robust quality management systems for diverse product lines, and establish the processes that protect our reputation as we scale toward IPO.

This is a greenfield opportunity to define quality standards, build teams overseas, and establish the quality infrastructure that supports our path to public markets. You'll report directly to executive leadership and have the autonomy to build what's needed.

Where you'll work

Remote.

Travel requirement: Up to 50% travel to contract manufacturing sites in China and Mexico, with additional trips to our hub offices as needed. You'll be on the ground with manufacturers, building relationships and solving quality issues in real-time.

Responsibilities

• Build and lead the quality organization from current state to world-class, IPO-ready function
• Manage quality operations across contract manufacturers in China and Mexico at scale
• Develop and implement quality management systems across three distinct product lines: switchboards, transformers, and modular data centers
• Establish quality standards, inspection protocols, and acceptance criteria for each product category
• Lead and develop quality teams based in China and Mexico; hire overseas counterparts as needed
• Create supplier quality programs including audits, corrective actions, and continuous improvement initiatives
• Implement data-driven quality metrics and reporting systems to track performance across all manufacturing partners
• Partner with Product Operations, Engineering, and Manufacturing teams to design quality into products from inception
• Manage non-conformance issues, root cause analysis, and corrective/preventive actions (CAPA) processes
• Build documentation systems for quality records, certifications, and compliance requirements
• Establish testing and validation protocols for new products and manufacturing processes
• Drive cost of quality improvements while maintaining or improving defect rates
• Prepare quality function for public company scrutiny including audit readiness and compliance frameworks
• Travel frequently to manufacturing sites to conduct audits, resolve issues, and build manufacturer relationships

Requirements

• 10+ years of quality management experience with at least 5 years in leadership roles
• Proven experience managing quality at scale across contract manufacturers (not just in-house manufacturing)
• Deep expertise in quality systems for electrical equipment, power infrastructure, or similar industrial products
• Experience managing quality across multiple product lines simultaneously
• Track record building quality organizations from early stage to mature operations
• Strong understanding of quality management systems (ISO 9001, Six Sigma, Lean, etc.)
• Experience leading and developing quality teams, including international teams
• Comfortable with up to 50% international travel, primarily to China and Mexico
• Ability to work directly with contract manufacturers and drive accountability
• Strong problem-solving skills with data-driven approach to quality improvement
• Excellent cross-functional collaboration skills with Engineering, Operations, and Supply Chain
• Bachelor's degree in Engineering, Quality Management, or related technical field
• Fluency in quality tools: FMEA, control plans, inspection planning, statistical process control

Bonus points

• Startup or high-growth company experience combined with contract manufacturing background
• Experience with transformers, switchboards, or data center infrastructure
• Quality management in China and Mexico manufacturing ecosystems specifically
• Certifications such as Six Sigma Black Belt, CQE (Certified Quality Engineer), or CQM (Certified Quality Manager)
• Experience preparing quality functions for IPO or audit readiness
• Background in both hardware manufacturing and modular/portable infrastructure
• Mandarin or Spanish language skills
• Experience implementing quality systems for companies scaling 3-5x in short timeframes

Benefits

• Subsidized health, dental, and vision insurance
• Significant equity in a profitable, IPO-bound company
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• FSA/HSA options
• Commuter benefits
• Monthly team onsites across all offices

The Opportunity: Join as the founding quality leader at a profitable, revenue-fueled company that's delivered 3.5 GW of equipment and is scaling rapidly. You'll build the quality infrastructure that protects our reputation, enables our growth, and positions us for public markets. This is the rare chance to define quality standards for a new category of modular AI infrastructure while owning meaningful pre-IPO equity. If you want to be the quality leader who built the systems that took Giga to Wall Street, let's talk.