Head of Program Management

Who Are Massive Rocket? Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here. Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact. Who Are We Looking to Add to Our Team? As Head of Programme Management, you’ll be the driving force behind the successful delivery of Massive Rocket’s most complex, multi‑workstream client programmes. You’ll make sure every project is aligned to the bigger picture, governed properly, and executed to the highest standard. You’re the senior point of accountability — the person who keeps risks under control, dependencies moving, budgets on track, and stakeholders aligned across multiple teams. You’ll partner closely with executive sponsors, client leadership, and internal teams to structure, plan, and deliver programmes in a way that’s predictable, transparent, and commercially sound. As Massive Rocket’s senior authority on programme management, you’ll shape and refine our governance frameworks, help teams navigate risks and issues, and keep technical, delivery, and business stakeholders moving in the same direction. This role is critical to ensuring our most ambitious engagements run smoothly, our teams are empowered to do their best work, and our clients experience a seamless, strategic journey from start to finish. What Makes You a Great Fit • 12+ years of programme and project leadership in a services environment — ideally with Martech in the mix • A proven history of running complex, multi‑workstream programmes across digital, CRM, or data • Hands‑on experience delivering and governing programmes within consultancies or agencies • Deep understanding of CRM, data, Martech, and digital transformation ecosystems • Real experience building and running programme governance frameworks that keep everything aligned and on track • Strong commercial and financial management skills — budgeting, forecasting, and managing commercial risk • Comfort operating at the highest level, working directly with C‑Suite and senior executives • Expertise in risk management, dependency mapping, and programme‑level planning • Experience leading distributed teams across multiple time zones and workstreams • Strong leadership, coaching, and communication skills that bring clarity and confidence to teams • Solid grounding in Agile and hybrid delivery models, knowing when and how to apply each • Willingness to travel for key client meetings and steering committees when needed Why You’ll Love Working Here • Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else • A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win • A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond • Remote‑First for Life – Work from wherever you feel your best • Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter • Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable A Few Things to Know Before We Get Started Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill) References – We may request two references, so have names, relationships, and contact details ready For Contractors – Proof of incorporation and up‑to‑date insurance is required A Quick Note on Applications We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time.