Head of Production, EMEA & APAC

We’re looking for an experienced and hands-on Head of Production, EMEA & APAC to lead creative production across Europe, MENA, and APAC. This role oversees how work is planned, staffed, and delivered for large-scale creative projects, and works closely with global creative leadership to maintain consistent standards and processes. Strong experience working directly with clients is required.

This person will directly manage members of the SparkWorks Creative team, while collaborating cross-functionally with Sales, Customer Success, Product, and Technical teams.

As a Head of Production at Smartly you will...

• Own end-to-end creative production delivery across EMEA and APAC, ensuring consistent quality and operational excellence.
• Lead regional planning, resourcing, and execution for large-scale, performance-driven creative campaigns.
• Work directly with clients, including senior stakeholders, to set expectations, manage delivery, and build trusted partnerships.
• Act as the regional point of accountability for timelines, scope, budgets, and delivery outcomes.
• Lead, develop, and directly manage members of the SparkWorks Creative production team.
• Partner cross-functionally with Sales, Customer Success, Product, and Technical teams throughout the delivery lifecycle.
• Own and evolve regional production processes, tooling adoption, and delivery models in alignment with global standards.
• Identify delivery risks and operational inefficiencies, and drive scalable improvements across teams and workflows.

What Success Looks Like…

• Regional creative delivery is predictable, scalable, and trusted by clients and internal teams.
• Creative deliveries leading to creative partnerships with key customers.
• Teams are well-resourced, engaged, and operating sustainably.
• Production is positioned as a strategic contributor to client growth, not just execution.
• Regional operations are fully aligned with global standards and ways of working.
  
  

We're definitely looking for you, if you...

• Have 8+ years of experience in creative production, operations, or delivery leadership.
• Are a proven leader of multi-market teams, with strong experience in people leadership and development.
• Are proactive and highly organized, with a background in high-volume creative production; brings structure to projects and creates clear, actionable plans.
• Are comfortable working directly with clients and senior stakeholders.
• Have a strong commercial understanding of scoping, pricing, and delivery models.
• Are systems-oriented, with a focus on scalability, efficiency, and process improvement.
• Ability and willingness to work from our office three days a week

What We Offer You:

• Inclusive Culture: Join a team of over 800 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
• Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
• Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
• Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
• Hybrid Workplace: We work in a hybrid model, balancing office and remote work, with the option to work abroad for up to 30 days.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

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