Head of Product Design

Hybrid based in London or Warsaw.

Our Vision 🎯

To empower every e-commerce business in the world to turn its data into instant access to capital.

Role overview 🚀

We're seeking an exceptional Head of Product Design to lead our lean, hands-on design team of two. This is a strategic role requiring daily execution: you'll own the product design vision while personally designing, prototyping, and shipping across our customer portal, white-label partner solutions, and internal systems.

You'll work closely with engineering, product, underwriting, and leadership to create world-class experiences that make accessing capital effortless for e-commerce businesses. This is a fast-paced, high-growth fintech where your design decisions directly impact revenue and customer satisfaction.

About Uncapped 👫

Founded in 2019, Uncapped is a fintech company focused on providing working capital to SMEs in North America and Europe.

We leverage multiple data sources to make credit decisions faster, safer and more conveniently. We are working with the largest platforms in the world, including Amazon and Walmart, and strive to be the best alternative-lender globally.

What will you do ✍️

• Design & Ship Exceptional Products Lead hands-on design work across our entire product suite. Create wireframes, prototypes, and high-fidelity designs that minimize friction and maximize delight. Work iteratively, breaking large initiatives into shippable increments that improve with user feedback.
• Build & Scale Our Design System Consolidate our web properties into a unified design system that serves as our single source of truth. Ensure consistency and governance while enabling rapid customization for white-label embedded partner solutions.
• Drive User-Centered Strategy Lead research to uncover usability barriers and validate design decisions. Map user journeys and demonstrate how design changes drive measurable business outcomes. Make our brand and web presence engaging, trustworthy, and conversion-focused.
• Enable Cross-Functional Success Partner with engineering and product teams to balance ambitious design with technical feasibility. Work with underwriting and operations to bring clarity to complex financial workflows.
• Grow the Design Function Establish design best practices, mentor the team, and build capabilities as we scale.

Requirements

Who you are 👀

• Experience & Craft You have 8+ years in product or UX design with substantial time in senior roles. You've shipped B2B products and understand what exceptional fintech UX looks like. Your portfolio demonstrates end-to-end ownership from concept to production with clear iteration based on feedback.
• AI Prototyping & Production Collaboration You have experience leveraging AI tools to create prototypes using established components and design systems. You work directly within production codebases to validate feasibility, accelerate iteration, and ensure seamless handoff to engineering.
• Technical Skills You're highly proficient in Figma, including advanced design system features. You have working knowledge of HTML, CSS, and React to collaborate effectively with engineers. You've built and maintained design systems, ideally including white-label or multi-tenant solutions.
• Approach & Mindset You excel at breaking complex projects into deliverable increments. You're a compelling communicator who drives alignment across teams. You're genuinely excited about fintech and B2B products, and you thrive in hands-on, fast-paced environments where strategic thinking meets daily execution.
• Tooling & Delivery You are an expert Figma user with proven knowledge of advanced features like variables and component properties.

Benefits

What we offer 🎁

At Uncapped, our people make us successful. We are a start-up with big goals, and we work hard, so we want to give everyone the benefits they really want. We are continually adding to this list as new people join -- here are some of the things you can expect:

• Unlimited holiday: we believe that well-rested and happy people make the best employees
• Competitive compensation plan
• Personal growth fund: Raise your game from great to spectacular
• Monthly recognition and awards: Celebrate wins big and small
• The opportunity to make a big impact every day on the lives of European and US entrepreneurs.
• Workspaces in Warsaw, London and Atlanta

We can only consider applications from candidates who are eligible to work in the UK/Poland or any other European country without requiring visa sponsorship.