We work together
Your team and the people you’ll work with
You’ll join a high-autonomy product environment, working closely with Engineering, UX, Data, Operations and Marketing. You’ll help shape how UW delivers digital experience at scale, initially working with a small number of empowered squads in a low-maturity but high-impact environment.
We deliver progress
What you’ll do and how you’ll make an impact
Transform the digital experience
Turn a fragmented, legacy journey into a modern, intuitive, high-performing app used regularly by customers.
Deliver measurable improvements across onboarding, conversion, retention, engagement and self-service adoption.
Lead hands-on from day one
Operate as a player–coach, personally driving delivery and experimentation while shaping the foundations of the Digital Experience function.
Take ownership quickly and deliver visible customer improvements within your first 90 days.
Drive experimentation and evidence-led decision making
Run and interpret A/B tests at scale to guide product decisions and customer behaviour change.
Use data, research and rapid iteration to move core funnel metrics.
Own and execute the DX product strategy
Own the digital experience strategy and roadmap aligned with UW’s goals.
Build and evolve ownership across key areas of the journey, initially working with a small number of product partners and squads, with scope to scale over time.
Prioritise initiatives using customer research, insight, competitive analysis and performance data.
Collaborate cross-functionally from concept through delivery.
Establish and track product KPIs to ensure customer and business value.
The role is expected to start hands-on with a small team, with leadership scope expanding as the Digital Experience function matures.
We put people first
It’s all about you
You combine strong consumer product craft, deep experimentation experience and the drive to improve customer experiences quickly.
You’ll need:
Experience improving high-adoption digital products
Experience working on consumer apps with 200k+ active users.
This experience may come from owning a single product area within a larger organisation.
Backgrounds may include health, insurance, travel, marketplaces, subscription products, comparison platforms or other high-engagement consumer environments.
Experimentation & funnel improvement
Strong hands-on A/B testing and experimentation capability.
Proven ability to improve onboarding, activation, conversion, retention or engagement at scale.
Behavioural and customer-centric design
Ability to create intuitive, empathetic, behaviour-changing experiences grounded in research, data and customer psychology.
Leadership suited to an evolving environment
Experience owning complex product areas or leading small product teams.
Comfortable being hands-on while shaping team structure, processes and long-term direction.
Level alignment
Ideal backgrounds include Principal PM, Group PM, or early Director-level leaders who have owned meaningful customer journeys and are ready to step into a Head of Product role with scope to grow.
Essential experience
Strong experience in Senior Product Management focused on digital customer experience.
Track record of owning complex product portfolios.
Deep understanding of CX, digital platforms and customer engagement.
Excellent stakeholder management.
Experience managing or mentoring product people.
Ability to work at pace, delivering exceptional customer outcomes.
(Nice to have) Experience working in regulated or complex operating environments.
Why pick UW?
We’ve got big ambitions — you’ll face meaningful challenges and have the support to do some of the most impactful work of your career.
Industry-benchmarked salary (shared at first conversation)
Share options & Save As You Earn
Remote-first with access to UK hubs
Work-from-anywhere for up to 2 weeks per year
Discounts on UW services & free Cashback Card
Matched pension & life assurance (4× salary)
Family-friendly policies
Private health insurance, EAP & Virtual GP
Belonging groups shaping an inclusive culture
Clear progression through our Product career framework
Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
Hello, we're UWWe’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with the things that really matter in life.How? It’s simple, we take the headache out of essential home services by providing them all in one place – energy, broadband, mobile, and even insurance. That’s one provider, one account, one bill, and lots of savings.We’re a truly unique FTSE 250 company with a business model that has a real social impact at the heart of it. Being a part of the UW community, you’ll join a working environment like no other - one where everyone matters - be it our customers, our partners or you, our people.About the role We've created a new role in our Finance team to take responsibility for preparing financial analysis and spreadsheet models for all areas of the business. Reporting to the Senior Finance Business Analyst, you'll work closely with the Group Forecasting Manager, Head of Finance and the CFO- it's a great opportunity to gain exposure to high-level financial analysis and decision making in a FTSE 250 business.This is a highly analytical role so you'll need to skills to develop and maintain complex financial models as well as understand the commercial levers that drive different parts of our multi-service business.What you'll doYou will be responsible for preparing and developing the commercial models across the business in Excel, liaising directly with senior commercial colleagues. You will also have the opportunity to assist the Group Forecasting Manager with Group forecasting.About youFinancial modelling experience in Excel, building complex and bespoke commercial models. This experience will be likely to have been gained in the modelling department of a professional advisory firm, or within the business analysis department of a company.A commercial approach with an ability and desire to understand the drivers of the business in detail, and model the underlying dynamics accurately.Excellent verbal communication and interpersonal skills.Ability to communicate effectively and succinctly with people at all levels of the organisation.Be able to demonstrate initiative and be proactive in measures taken to achieve responsibilities, particularly driving consistent improvements to analysis and decision-making.Proven ability to work under pressure and to meet deadlines, whilst maintaining a high level of accuracy and focus. Crucially, a self-starter with an appetite to be hands-on.So why pick UW?We’re looking to double in size over the next 5 years so joining UW will accelerate your career. That’s not all, here’s some of the benefits you’ll get:An industry benchmarked salary that we'll share during your first conversation.Join in our success through a Share Options grant. You can also Save as you Earn.Hybrid working with 2 days in the office but we’re always open to a conversation about other working arrangements.Become a customer and save up to 30% on your utilities. We’ll throw in a free cashback card too so you can get even more bang for your buck!A matched contribution pension scheme & life assurance up to 4 x your salaryFamily friendly policies designed to help you and your family thriveWe take wellbeing seriously - As well as discounted private health insurance, you will have access to an Employee Assistance line and a free Virtual GP and regular health & wellbeing adviceBring your true self to work. Join one of our belonging groups and help UW shape an even more inclusive futureA commitment to helping you develop and grow in your role through a holistic approach to career developmentApply here ! If you think this is the role for you and want to be part of UW’s extraordinary growth, apply now.
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