Head of PMO

TMGM is a rapidly growing global forex and CFD brokerage with operations spanning multiple regions. As we continue to scale our business across diverse markets, we're building robust operational frameworks to support our ambitious growth trajectory.

Operating in the fast-paced, highly regulated financial services industry, TMGM manages complex, multi-jurisdictional projects that require strategic oversight, cross-functional collaboration, and operational excellence. Our organization values data-driven decision-making, process optimization, and continuous improvement.

We're seeking exceptional leaders who thrive in dynamic environments and are passionate about building scalable systems that drive business transformation. This is an opportunity to make a significant impact in shaping how we execute strategy across our global operations.

About the Role

As Head of PMO, you'll be the critical bridge between business stakeholders and technical teams, ensuring seamless delivery of both business process improvement initiatives and product development projects. This is a hands-on leadership role where you'll personally drive 3-5 strategic projects while building and leading a high-performing PMO team of 5-10 people.

Your primary focus areas:

• Actively managing key projects from inception to delivery
• Coordinating cross-functional stakeholders and resolving dependencies
• Building PMO frameworks, tools, and team capability
• Strategic planning and executive reporting

Key Responsibilities

Project Delivery & Execution

• Personally lead 3-5 critical projects across business process improvement and product development
• Own end-to-end project lifecycle: planning, execution, risk management, and delivery
• Manage project scope, timeline, budget, and quality to ensure on-time, on-budget delivery
• Run Agile ceremonies for product development projects
• Coordinate Waterfall/Hybrid projects for business process initiatives
• Maintain project documentation, risk registers, and status dashboards
• Conduct post-project reviews and capture lessons learned

Stakeholder Coordination & Relationship Management

• Act as the primary liaison between business units and technical teams
• Facilitate requirements gathering sessions and translate business needs into actionable technical deliverables
• Chair project governance meetings: kick-offs, steering committees, decision forums, and progress updates
• Navigate competing priorities across departments and drive consensus on resource allocation
• Manage conflict resolution and escalate blockers to executive leadership
• Coordinate with external vendors and third-party partners
• Present project portfolio status, risks, and recommendations to C-suite

PMO Framework & Team Leadership

• Establish standardised project management methodologies, templates, and best practices
• Implement project portfolio management (PPM) tools and dashboards (Jira, Confluence, MS Project)
• Build and mentor a team of PMO professionals (Project Managers, Business Analysts, PMO Coordinators)
• Set team OKRs/KPIs and conduct regular performance reviews
• Foster a collaborative, high-accountability team culture

Process Improvement & Change Management

• Identify bottlenecks in business and development workflows and drive process optimisation
• Support organisational transformation initiatives with structured change management approaches
• Promote Agile/Lean principles across the organisation

Requirements

Essential

• 8+ years in project management, with at least 5 years in hands-on PM roles (not just oversight)
• Fintech or financial services experience required (trading platforms, payments, brokerage, or financial technology)
• Proven track record in managing both business process projects and technical product development projects simultaneously
• Expert in stakeholder management within matrix organisations—you know how to influence without authority
• Deep understanding of software development lifecycles
• Strong technical literacy: comfortable discussing APIs, system architecture, and technical trade-offs with engineers
• Proficiency with PM tools: Jira, Confluence, MS Project, Miro, Asana, or similar
• Formal PM certification
• Excellent written and verbal communication skills in English

Highly Desirable

• Experience leading PMO transformation or building PMO capability from scratch
• Technical background (e.g., prior software development, business analysis, or systems design experience)
• Knowledge of financial regulations (ASIC, MAS, SFC) and compliance project delivery
• Experience managing projects across APAC regions 
• Familiarity with DevOps, CI/CD pipelines, and cloud platforms (AWS/Azure/GCP)
• Mandarin language skills

Benefits

• Competitive salary and performance-based bonuses.
• Opportunities for career growth and development within a global company.
• Collaborative and inclusive work environment with exposure to cross-region operations.
• Health and wellness benefits.
• Flexible working arrangements.