Head of Platform Engineering

AI overview

Build the foundational infrastructure for Bizee's AI-powered operating system, leading critical technical decisions and shaping a team dedicated to supporting entrepreneurs.

About Bizee

Bizee (formerly Incfile) has helped over 1 million entrepreneurs start and run their businesses. We're transforming from a transaction-focused formation business to an AI-powered operating system for entrepreneurs.

We champion the everyday entrepreneur. We believe in self-determination, grit, and earned success. No fluff, no jargon, no pretense. We work hard, ship fast, and let our products speak for themselves.

We're looking for technical leaders who share these values and want to build the infrastructure that powers the next generation of American businesses.

What Makes Working Here Different

  • AI-native development: Claude Code and AI tools are how we work, not an experiment. Every engineer uses AI daily.
  • You build it, you run it: No throwing code over the wall. DevOps is embedded in every role.
  • Greenfield opportunity: We're rebuilding foundational systems. You'll architect, not just maintain.
  • Real impact: Every feature you ship helps entrepreneurs start their businesses.
  • 2028 strategic transaction: Clear timeline and goals. Your work directly drives company valuation.

Requirements

The Role

You will build the technical foundation that enables Bizee's transformation into an AI-powered operating system for entrepreneurs. You own the pricing service, experimentation infrastructure, AI/LLM gateway, and core data architecture. This role owns the spine of the company.

This is not a "design the architecture and hand it off" role. You will write code, review code, and be accountable for production systems. You'll scale a platform team from 2 to 5 engineers while personally driving the most critical technical decisions.

Reports to CTO.

What You'll Deliver

In your first 6-12 months:

  • Master customer and subscription records live in new custom database with full sync to existing systems
  • Custom pricing service: tiered pricing, customer discounts, bundle logic, promotion engine
  • AI/LLM gateway: rate limiting, cost tracking, model routing for all AI features
  • Vector database and embeddings infrastructure for semantic search
  • Experimentation platform enabling A/B testing on pricing and checkout
  • Event-driven architecture processing 100% of subscription lifecycle events
  • Zero critical incidents from platform changes

You Own DevOps

  • CI/CD pipelines for all platform services
  • Infrastructure as Code (Terraform/Pulumi)
  • Observability: logging, metrics, tracing, alerting

Disaster recovery documentation and testingWhat We're Looking For

  • You've built platform architecture from scratch, not just inherited and maintained
  • Deep experience with event-driven systems (Kafka, Kinesis, or equivalent)
  • Strong DevOps/SRE background: you believe in "you build it, you run it"
  • LLM integration experience: embeddings, vector stores, prompt engineering
  • Hands-on coding: you still write production code, not just diagrams
  • Track record of progressive refactoring (strangler pattern, not big bang)
  • Claude Code or similar AI tools as daily practice
  • Led platform teams of 5+ engineers through major transitions

Technologies You'll Work With

  • Event streaming (Kafka/Kinesis)
  • PostgreSQL
  • Redis, DynamoDB
  • LLM APIs (Claude, OpenAI)
  • vector databases (Pinecone/Weaviate)
  • GCP/AWS (EKS/ECS)
  • Terraform/Pulumi
  • feature flags (LaunchDarkly/Split)

What Will Make You Stand Out

  • You've rescued a troubled platform migration and can tell the story
  • You've built LLM infrastructure (not just called APIs)
  • You show us your Claude Code workflow in the interview
  • You ask smart questions about our specific architecture challenges

What We Don't Care About

  • Prestigious company names on your resume
  • Formal CS degree (show us what you've built)
  • Years of experience (show us impact)
  • Perfect interview performance (we want authentic conversation)

Benefits

Disclaimer:

Bizee is an Equal Opportunity Employer; employment with Bizee is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.

This employer participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

#LI-REMOTE

At Bizee powered by Incfile, we are driven by a simple yet powerful belief: entrepreneurship is the key to unlocking individual potential and driving positive change in the world. Since 2004, we have been empowering everyday people to turn their dreams into reality by providing the tools and resources they need to start and grow their businesses. Over a million entrepreneurs have trusted Bizee to guide them on their entrepreneurial journeys.As a company founded and cultivated by entrepreneurs, we understand the challenges and triumphs that come with pursuing one's passions. Our team is deeply passionate about supporting fellow entrepreneurs, and we are committed to providing the best possible services at the most affordable prices.We believe that our team members are our greatest asset. That's why we foster a supportive and growth-oriented environment where individuals can thrive. We offer competitive salaries, comprehensive health insurance, generous paid time off, and the flexibility of remote work for most roles. If you share our passion for empowering entrepreneurs and want to be part of a team that is revolutionizing the way businesses are formed and supported, we invite you to explore our current job openings. Together, we can make a lasting impact on the world of entrepreneurship.

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