About the Role
At HG Insights, we believe our people are our greatest strength. As the Director / Sr. Director of HR (Head of People), you’ll serve as a strategic partner to our executive team and a trusted advisor to leaders and employees across regions.
You’ll lead the design and execution of a global people strategy that reflects our company values —ensuring our culture scales with our growth. This role blends strategy and execution: partnering at the leadership table while driving the operational rigor that keeps our people's practices consistent, compliant, and connected worldwide.
This is a strategic and hands-on individual contributor position that plays a pivotal role in shaping the People function’s foundation and influence across the company.
Key Responsibilities
Strategic Leadership & Business Partnership
- Partner directly with the Executive team and senior leadership to align people strategy with business priorities, ensuring that talent, structure, and culture enable growth and performance.
- Serve as an executive advisor on all matters related to organizational design, leadership development, and workforce planning.
- Bring forward data-driven insights on engagement, retention, and performance to guide executive decision-making.
- Partner with the leadership team to shape company-wide communications, cultural initiatives, and change management efforts.
Employee Experience & Organizational Design
- Lead initiatives that enhance engagement, belonging, and overall organizational effectiveness across global teams.
- Build scalable HR programs—including structure design, policy frameworks, and employee engagement initiatives—that foster consistency while honoring local cultures.
- Maintain a close pulse on organizational health, surfacing timely recommendations that strengthen leadership effectiveness and employee well-being.
Performance & Leadership Development
- Oversee the global performance management process, ensuring clear goal alignment, feedback loops, and accountability.
- Design and execute leadership development initiatives that build capability, confidence, and culture among people managers.
- Coach senior leaders and managers to navigate complex people's challenges with empathy and effectiveness.
Employee Relations & Policy Governance
- Serve as the senior point of contact for high-impact employee relations matters, ensuring balanced, transparent, and compliant resolutions.
- Lead investigations and sensitive matters with professionalism, confidentiality, and cultural awareness.
- Maintain a deep understanding of labor and employment laws across India, North America, and EMEA to guide risk management and policy development.
Global People Operations & Analytics
- Lead the evolution of global HR policies and processes with an eye toward scalability, compliance, and operational excellence.
- Partner with Legal, Finance, and Operations to ensure consistency across onboarding, compensation, transfers, and exits.
- Leverage data and analytics to assess organizational trends and present actionable insights to the leadership team.
- Advocate for the use of modern HR technologies—including AI-enabled tools—to improve the employee experience and operational efficiency.
Qualifications
- 10+ years of progressive Human Resources experience, including global or regional HR responsibilities (experience supporting employees in India preferred)
- Demonstrated ability to design and execute HR programs that support scale and business agility
- Experience handling complex employee relations issues with a commitment to fairness, empathy, and legal compliance
- Strong interpersonal and communication skills, with the ability to build trust across diverse teams and cultures
- Comfortable working independently while collaborating cross-functionally with stakeholders at all levels
- Proficiency with HR systems and tools; experience with implementation and change management is a plus
- Have an understanding of and preference for AI technologies to enhance employee experience and capabilities throughout the organization
- A mindset that embraces innovation, continuous improvement, and cultural inclusivity
- MBA (in Human Resources or related field) preferred
