Head of Membership

Description

New York, USA, with intra-USA and global travel

On Target First-Year Earnings: $240,000 ($120,000 base + $120k bonus with up to 2x multiplier. Stretch case: $360,000)

Equity: 0.5-1%

Office located, with flexible remote days and global travel

International and intra-US relocation packages available

Requirements

Aurora is the Lifestyle Operating System for the new era of high-performance living. Combining AI and human expertise, Aurora manages the world’s most valuable resource - time - for the world's highest impact individuals, proactively curating and executing on-demand dining, travel, experiences & entertainment, luxury goods & gifting, and longevity & wellness experiences.

We're backed by the most successful founder in the space ever.

To date, we have:

• Raised $8m at pre-seed from a group of founders, operators, investors, and athletes behind companies including Cleo, VistaJet, Wander, Flex, Salido, and Boost Capital Partners - alongside Kevin Love, Kyle Kuzma, Kiernan Dewsbury-Hall, Koro Capital, Insiders VC, Antler, and other high-signal operators and family offices.
• Achieved industry-leading engagement, transaction volumes, and referrals from paying members, with a large waitlist seeking access
• Built a proactive, conversational product described as “magic” by our members

We're now building our growth function as we continue to elevate and deepen our member base globally.

Head of Membership

Our early team is searching for a full-time Head of Membership to own our member relations from the first point of contact to renewal.

You will work directly with the Co-Founders, Head of Magnetism, and Founding Operators to design, organize, and own a high-performance business development funnel.

This role reports directly to Aurora's CEO, and has the potential to rapidly grow into a senior leadership position across Growth & Business Development.

This is an opportunity to play a central role in building and growing the world's highest-impact business development function, building an unparalleled network amongst world-class founders, athletes, creatives, family offices, premium brands, and enterprises - developing an ultra-high-performance member community that relies on Aurora on a daily basis.

Our Principles

We’re a team of tier-1 investor-backed and exited operators united by our five core principles:

1. We seek truth
2. We are high-leverage
3. We are owners
4. We believe impossible is an attitude

Why Aurora:

1. High Leverage: Place a daily-use product in the hands of the world’s highest-influence individuals
2. Cutting Edge AI: Gain hands-on experience working with a revolutionary AI system, redefining lifestyle management at the highest level
3. Generationally Defining: Play an essential role in defining the new era of lifestyle - a >$100bn opportunity at the intersection of technology, hospitality, and longevity

About the Founders

Aurora was founded in 2024 by:

• Jonah Lowenstein, previously backed by the investors & operators behind Facebook, Spotify and Venmo
• Aurelius Zwick, UK Young Entrepreneur of the Year
• Dmitry Ogurtsov, former Director of Engineering at Workbounce (conversational AI tool acquired by ZoomInfo)

Aurora is chaired by Alex Macdonald, founder of digital concierge Velocity Black (acquired by Capital One for $300M).

Requirements

Key Responsibilities:

• Own Aurora’s member business development funnel Work with the CEO and Head of Brand & Content to translate high-signal engagement with Aurora into conversions and renewals.
• Represent Aurora directly with members Engage with prospects and members personally during their first interactions around the product, supporting their conversion journey, and identifying opportunities to improve the funnel while ensuring each conversion experience reflects Aurora’s standards.
• Develop and manage channel partnerships Build and maintain relationships with aligned partners, communities, and networks that introduce high-quality prospective members to Aurora.
• Create high-signal events and collaborations Design and execute proprietary events and cultural collaborations in high-signal communities and venues to attract and engage prospective members. .
• Build the long-term playbook and team Create the playbook for a world-class member relations function, then hire, train, and lead a high-performance onboarding, conversion, and retention team.

Who You Are:

• Connected and capable You ideally have a deep familiarity with and existing relationships within elite networks, founder communities, family offices, or similar high-signal ecosystems.
• A master relationship builder and persuader You excel at identifying, winning, and nurturing relationships in elite global networks, turning warm introductions into meaningful long-term relationships.
• A rigorous operator You can manage multiple partnerships, events, and communication streams without losing attention to detail, prioritizing the highest-leverage opportunities.
• Data-driven and high leverage You can use metrics such as lead volume, engagement patterns, conversion rates, and member behaviors to continuously improve performance.
• An outright owner You operate autonomously, identify what needs to happen, and drive outcomes without waiting for direction. You bring solutions, iterate quickly, and communicate confidently under scrutiny.

Benefits

1. Competitive salary + performance-based bonus.
2. Founding stock options package on the ground floor of a $10bn+ opportunity.
3. Access to exclusive Aurora events and services.
4. Whoop or Oura Ring on us.
5. $2,000 annual education budget.
6. Whatever tech you need to do your best work.
7. Generous parental leave.
8. Comprehensive health benefits, with 90% coverage including dental and vision.