At Skroutz, our mission is simple: we aim to amaze. From our humble beginnings back in 2005, we believe that happy customers equal happy merchants and it’s our job to understand and anticipate their needs and offer them an unparalleled, doubt-free experience.
Our vision is clear: we aspire to simplify shopping, creating a trusted platform where millions discover and fulfill their online shopping needs easily and safely.
Whether you're looking for a new smartphone, restocking your pantry with essentials, seeking the perfect outfit for an upcoming event, or simply hunting for that collectible gaming console, Skroutz is your trusted partner for seamless shopping experiences.
And our ambitions extend far beyond Greece's borders. We're on a trajectory to become one of Europe's fastest-growing Marketplaces, with exciting expansions already underway in Cyprus and the Balkans. Our commitment to customer satisfaction remains paramount, guiding every decision we make.
To achieve our vision, we seek individuals who share our passion for e-commerce and technology. If you're driven by the desire to create extraordinary shopping moments for our users, as well as help sellers all around the world grow their businesses, then we want you on our team.
Join us at Skroutz and be part of a journey that's reshaping the way we shop online. Together, let's turn everyday moments into remarkable experiences.
Ready for the challenge?
#AimToAmaze #Skroutz20
How will you contribute to Skroutz’s vision?
As we scale internationally, we’re looking for an exceptional Head of Marketplace Operational Excellence to lead strategic projects and enhance the customer and merchant experience.
As Head of Marketplace Operational Excellence, you’ll drive efficiency across our fulfillment and post-delivery processes, playing a crucial role in scaling our rapidly growing marketplace. You will lead a talented team, drive strategic initiatives, optimize reliability, and create outstanding experiences for millions of users and merchants.
If you’re passionate about shaping operational excellence and creating unforgettable shopping experiences, we’d love to hear from you!
What You Will Be Doing
What Makes an 'Awesome' Head of Marketplace Operational Excellence
What Success Looks Like in Your First 6-12 Months
Requirements
What you bring
Benefits
What’s it like to work at Skroutz?
Disclaimer:
Skroutz collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any unauthorized third parties. Please read our Recruitment Privacy Policy here.
Skroutz is the leading eCommerce platform in Greece. We are committed to using modern software development to build top notch services and experiences. Our company operates Skroutz, a product discovery and price comparison engine that is evolving into a marketplace, as well as Skroutz Food, our fast-growing venture for online food delivery.We are a team of young, passionate and restless individuals who tackle the challenges of today's online marketplaces, driven by the ambition to achieve breakthroughs and set new standards of excellence.Our belief is that we can make online shopping a flawless experience for everyone by empowering consumers and merchants with the necessary intuitive technologies.We achieve that by building a highly motivated team that shares the same values. We like Setting big goals by taking small steps, Focusing on the user journey and Solving hard problems with the constant goal to Amaze our audience. Want to be part of our team? Then check our current job openings!
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Head of Human Resources Q&A's