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Cermati.com is hiring a

Head of Marketing - Employee Benefit

Jakarta, Indonesia
Full-Time
  • Lead, direct, and coordinate the Employee Benefit Insurance team
  • Grow the business and ensure revenue goal is achieved
  • Support in identifying and developing new business opportunities for employee benefit insurance
  • Identify and explore growth opportunities with current client base
  • Work together with Placement / Technical team to deliver insurance proposals that are within clients
  • expectations
  • Develop and maintain relationships with key leaders in Health Insurance companies to support business
  • expansion
  • Direct the After Sale Department including Claim and Data and ensure clients’ claims and inquiries are
  • serviced accordingly to the highest standard
  • Put in place control mechanisms that enable achievement of high levels of customer satisfaction.
  • Ensure quality and service excellence to clients and 5/5 client satisfaction
  • Recruit, motivate, coach, evaluate, and retain a quality team
  • Ongoing communication of business strategy and results of the team
  • Continuously improve current systems and processes
  • Promote a culture of high performance and continuous improvement that values learning and
  • commitment to quality.
  • More than 10 years experience as Marketing manager in insurance or brokerage firms
  • Comfortable with leading team and responsible for the entire team’s achievements
  • Have wide network of potential clients
  • Have strong relationship with insurance companies
  • Solid understanding in Employee Benefit insurance products including Health, PA, DPLK and TPA
  • Excellent in selling, communication, negotiation, and persuasion skills
  • Experience leading After Sale team and negotiating with insurance on claim issues
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