Head of KYC

• Lead the Bank's KYC onboarding programme, acting as the main point of contact for sales teams and back office on all KYC-related matters.
• Manage a team of KYC & AML specialists, overseeing the onboarding of new clients and ensuring compliance with AML/KYC regulations and policies.
• Assess and challenge documentation received, perform quality controls on name screening and adverse media checks, and investigate any blacklist/sanctions hits.
• Identify and evaluate KYC risks, review customers' approval requests, and ensure Enhanced Due Diligence is conducted on high-risk customers.
• Support decision-making processes of client onboarding committees and analyse suspicious activities and AML red flags.
• Prepare for and participate in internal and external audits and regulatory investigations related to AML compliance.
• Keep abreast of regulatory developments and industry best practices, recommending changes to policies, procedures, and controls as necessary.
• Draft and update internal procedures related to KYC and AML processes.
• Provide regular reporting to management on KYC and AML matters.
• Support the Compliance Department and CCO on Compliance-related projects and contribute to the continuous improvement of the service.

• Bachelor's or Master's degree in Business, Law, Finance, Management or related field, with minimum 5 years' experience in insurance/banking/finance sector.
• Extensive knowledge and experience in KYC/AML/Distribution requirements and implementation processes.
• Fluency in English and French or German; additional European languages are a plus.
• Proven ability to lead and develop a team, including providing mentorship and performance management.
• Strong problem-solving skills, attention to detail, and ability to handle client complaints effectively.
• Excellent communication and presentation skills, with ability to prepare and present data and information.
• High level of integrity, professionalism, and ability to work under pressure and meet deadlines.
• Strong analytical skills to identify issue root causes and recommend process improvements.
• PC literate with comprehensive knowledge of key Microsoft applications.

SQ1