Head of Justice Strategy

Location: Role will be Remote or Hybrid Subject to Location

At NEC Digital Studio, we believe in design practices that make the world more human.

NEC Digital Studio was created to put people at the centre of services, positively changing how they experience the world. Everything we design, build and maintain is made for life.

Our mission is to empower organisations to be more effective, inclusive and sustainable, through tools, systems and experiences that are intelligent, integrated and intuitive for all.

As a people-first digital studio, we are designing and developing evidence-led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion

We’d love your help. And we’ll support you all the way.

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Purpose of the Role

The Head of Justice Strategy is responsible for the day-to-day leadership and execution of the Justice sector strategy, working in close partnership with the Director of Justice & Health. The role ensures that strategic priorities are translated into clear delivery plans, coordinated activity, and measurable outcomes, while continuously using customer, market, and delivery insight to inform the evolving direction of the sector. Acting as a senior Justice ambassador, the postholder supports strong customer relationships, enables sustainable growth, and helps build long-term sector capability across the organisation. 

Key Responsibilities

• Support the ongoing shaping and refinement of the Justice sector strategy, using insight from customers, delivery activity, market trends, and policy developments 
• Support sector growth and revenue by helping to execute the strategy and contributing insights to client opportunities alongside the Director 
• Translate strategic priorities into clear delivery roadmaps, initiatives, and proposition focus areas. 
• Lead the day-to-day coordination of strategy execution, ensuring activity across sales, delivery, and operational teams remains aligned to agreed priorities. 
• Commission, coordinate, and oversee delivery packages and initiatives that support strategy execution and customer success. 
• Put in place effective planning, governance, and performance tracking, managing risks, dependencies, and benefits realisation. 
• Act as a senior Justice sector representative with customers, partners, and stakeholders, supporting long-term relationship development and high satisfaction levels. 
• Contribute to strategic bids, account planning, and partner development, using sector insight to shape compelling propositions. 
• Provide day-to-day leadership and direction to the Justice strategy team and lead through influence across wider matrixed teams. 
• Support the development of Justice capability, thought leadership, and knowledge-sharing across the organisation. 

Skills & Experience 

• Strong experience working within the Justice system, wider public sector, or regulated environments. 
• Proven ability to support and execute complex strategies in fast-moving, multi-stakeholder settings. 
• Experience coordinating activity across sales, delivery, product, and operational teams in a matrixed organisation. 
• Credibility with senior customers, partners, and external stakeholders. 
• Strong delivery focus, with the ability to manage multiple initiatives, priorities, and risks. 
• Commercial awareness with experience contributing to bids, pipelines, and growth activity. 
• Excellent communication skills, with the ability to translate strategy into clear, actionable plans. 
• Experience providing direct and indirect leadership, coaching, and influence. 

Outcomes & Measures 

• Justice strategy is consistently executed against agreed priorities, with clear delivery plans, governance, and progress tracking in place. 
• Strategy is continuously informed by customer insight, market learning, and delivery performance. 
• Delivery packages and initiatives are successfully mobilised and achieving intended outcomes. 
• High and improving customer satisfaction across Justice accounts. 
• Strong cross-functional alignment between strategy, sales, delivery, and operations. 
• A highly engaged, credible Justice strategy team with growing sector capability and influence. 
• Clear contribution to a healthy, high-quality Justice sales pipeline in support of sector growth. 
• Contribute to the execution of the sector strategy and support the progression of growth opportunities. 

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks.
• Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.