Head of IT

AI overview

Lead the transformation of IT operations at Goji by developing a people-centered IT strategy that enhances collaboration and user experience across all teams.

Hello. We’re Goji.

We provide market-leading platform technology to the alternative investment industry. 

Access to private markets is increasing but 20th century technology cannot support or scale to meet these market demands and opportunities. Trillions of pounds of new inflows from institutional and individual investors are expected in the coming years, and the industry needs to adapt. 

At Goji we are driving the transformation of the industry. From frictionless investor onboarding, to aggregating subscriptions and making any private fund accessible, we are solving the challenges that will unlock growth for all participants in our network. 

Goji was acquired by Euroclear Group in 2022. Our shared vision is to enhance Euroclear's infrastructure with digitised private fund capabilities, creating a global network that seamlessly connects participants and catalyses their growth.

Our clients include asset managers who want to access and onboard more private fund investors, fund administrators who want to offer a private fund service that drives growth, and distributors who want low-friction access to private funds of their choice. 

We are headquartered in the UK and FCA-regulated.

The Role

Goji is looking for a hands-on Head of IT to build and nurture our IT function, ensuring seamless infrastructure, security, and user support. This role provides an exciting opportunity to shape IT operations with a people-first approach, designing systems, processes, and policies that support our teams in doing their best work.

The Head of IT will report to the CTO and work closely with key stakeholders across the company to create and deliver an IT strategy that balances operational efficiency, security, and a positive employee experience. We are looking for someone who is collaborative, inclusive, and passionate about enabling teams through technology.

How you’ll contribute

  • Develop and deliver a practical, people-centered IT strategy that supports day-to-day operations and long-term growth.
  • Lead and uplift IT operations and support functions, ensuring a seamless and reliable experience for all teams across the organisation.
  • Work in close partnership with the Information Security Officer (ISO) to continuously evolve our Information Security Management System (ISMS), balancing strong protection with ease of adoption.
  • Provide efficient, empathetic IT support across hardware, software, VPNs, and cloud-based services, with a strong focus on user experience.
  • Build trusted relationships with the Risk Committee, ensuring compliance and security needs are addressed in a pragmatic, balanced way.
  • Review and streamline our SaaS ecosystem—optimising cost, security, and scalability while empowering teams with the right tools.
  • Identify and implement improvements in IT processes, reducing friction and bureaucracy while maintaining smart, sustainable structure.
  • Lead the transition from Google Workspace to Microsoft 365, ensuring a smooth, well-supported migration for all teams.
  • Champion a culture of security awareness, making sure training and policies are empowering, practical, and people-friendly.
  • Mentor and develop junior IT team members—delegating effectively, building confidence, and supporting their ongoing growth.

Requirements

What you’ll bring

  • A hands-on, proactive mindset—equally comfortable rolling up your sleeves to solve problems as you are leading at a strategic level.
  • Deep experience managing IT in cloud-based, SaaS-oriented environments, including both individual contributor and leadership roles.
  • Demonstrated ability to design and execute people-first IT strategies that scale with the needs of a growing organisation.
  • Experience mentoring and upskilling junior IT staff, creating an environment where they can thrive and contribute meaningfully.
  • A collaborative, inclusive leadership style that builds trust and engagement across technical and non-technical teams.
  • Strong IT security, compliance, and risk management experience; familiarity with ISO 27001, SOC 2, or similar frameworks is a plus—backed by support from our compliance team.
  • Familiarity with tools like Google Workspace, Microsoft 365, Slack, Notion, etc., or equivalent experience with comparable technologies.
  • Confidence in picking up new technologies and working approaches quickly, with a growth mindset and willingness to learn.
  • Proven success in scaling IT operations in dynamic, hybrid work environments, with an emphasis on simplicity and service excellence.
  • Outstanding communication and stakeholder management skills—able to collaborate effectively with everyone from engineers to execs.

How we work

As a company, we like to create an atmosphere where everyone can directly influence the way we work. Our values encourage curiosity, simplicity and honest communication:

  • Curiosity - We seek to deeply understand challenges from multiple perspectives
  • Innovation - We create pragmatic solutions that solve the challenges identified
  • Commitment - We commit with passion to a decision
  • Alignment - We understand our objectives and work together with the right tools to get things done
  • Discipline - We stay focused, take ownership and consistently deliver against expectations

Benefits

We’re proud to be able to offer a market-leading benefits package:

  • Competitive salary
  • Opt-in pension with 5% Goji contribution (3% minimum employee contribution)
  • 25 days of holiday, plus 1 day for each year of service, up to 30 days
  • Private medical, including dental, optical and audiological from Vitality
  • Life insurance, critical illness cover and income protection
  • Enhanced maternity, paternity and adoption leave
  • Optional Sabbatical leave after 3 years continuous service
  • Work from abroad allowance
  • Two paid Wellbeing Days each year;
  • One paid Volunteering Day per calendar year
  • Cycle to work scheme
  • Allowances for additional work from home equipment
  • Supplementary support available for those with additional needs
  • Stylish London-based office

The successful candidate will need to complete background checks and provide references prior to their start date.

Perks & Benefits Extracted with AI

  • Health Insurance: Private medical, including dental, optical and audiological from Vitality
  • Home Office Stipend: Allowances for additional work from home equipment
  • Other Benefit: Cycle to work scheme
  • Paid Parental Leave: Enhanced maternity, paternity and adoption leave
  • Paid Time Off: 25 days of holiday, plus 1 day for each year of service, up to 30 days

Hello. We’re Goji.We’re a London-based, dynamic fintech scale-up, looking to grow rapidly throughout 2023.We’re a diverse and inclusive team of technology, finance and operational specialists, with a mission to improve investor access to alternative assets. At the heart of Goji, are the three pillars of trust, innovation and expertise, which permeate at all levels, from the way we interact with our clients to the collaborative teams internally. Here, passion and ingenuity are celebrated and rewarded, with every member of the team having a tangible impact.Our investment platform technology, regulated by the FCA, has serviced over £3 billion in assets for over 30,000 investors in 86 investor jurisdictions worldwide. Our customers include asset managers, fund administrators, placement agents, wealth managers and private banks.In December 2022, Goji was acquired by Euroclear, a global provider of financial market infrastructure. With the increasing demand for private assets, Goji, with the support of Euroclear, will be transforming the private markets industry. To do this, Goji is growing its team.Mission: Our mission is to improve investor access to alternative investments.Driven by a passion for innovation, we are developing market-leading technology to streamline processes and maximise efficiency across the value chain.Our solutions are scalable, secure and customisable, and seek to improve existing and outdated operating models.

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