We are seeking a Head of Insights to lead, develop and scale our Insights function. This role is responsible for setting the direction, standards and operating model for how insight is generated, communicated and delivered to customers.

You will lead a small but growing team of analysts, acting as a player–coach initially, but with a clear focus on insight quality, customer value, automation, scalability, and developing people and capability.

Responsibilities

Leadership & function development

Own and evolve the Insights vision, strategy and roadmap
Define and embed best practice standards for insight quality, storytelling and presentation
Build, mentor and manage a high-performing Insights team
Establish ways of working, prioritisation frameworks and QA processes
Support recruitment and onboarding of future Insights hires

Insight strategy & quality

Set direction on which insights matter most to customers
Review and challenge insight outputs for clarity and impact
Drive automation and repeatable insight products
Identify opportunities to expand insight coverage
Work with Engineering and Product on insight-led development

Customer & commercial leadership

Act as a senior Insights representative with key customers
Lead or support high-impact customer presentations
Ensure insights clearly demonstrate value
Identify insight-led commercial opportunities

We would expect strong candidates to have the following:

Senior experience in Insights / Analytics leadership
Proven people management capability
Strong insight storytelling and decision-support skills
Experience with large, complex datasets
Excellent stakeholder communication

Desirable:

Experience of working in procurement and/or the NHS

Your personal qualities

Curious and proactive
High level of self-motivation and resilience
Able to work independently and or with remote/distributed teams
Able to comfortably deal with pressure and ambiguity
Flexible and happy to turn your hand to anything
Always willing to learn and to try out new ways of working or thinking from others
Thrive on working at pace and you value and deliver, high-quality work

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
All offers are subject to satisfactory vetting, references and occupational health checks.
Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

We are a small, agile team, dedicated to helping the NHS become more efficient and save taxpayers money. We help health & social care #MakeSense of their spend and are leading the way in healthcare spend analytics. We developed the world's first whole-country product price comparison service, used across over 200 hospitals and covers more than £17bn of spend. It’s helped the NHS save over £100m. Since then, we have branched out and are now offering more and varied solutions. We are at an exciting stage of the business with our new AdviseInc Platform just launched, our customer base growing, with more data, more insights, more value.