Head of HR

About Us:

Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country.

Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America.

Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter.

Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started.

Director / Head of HR

Location: SF, CA

Reports to: VP of People & Talent

The Role

The mission of the Director of People / HR Business Partner is to help build a company where great people do their best work - and managers are equipped to lead with clarity, consistency, and care.

In this role, you’ll partner closely with senior leaders to strengthen manager effectiveness, organizational health, and core people programs as Ambience continues to scale. You’ll operate as both a trusted advisor and a hands-on builder — bringing structure where needed, designing systems that last, and helping leaders navigate complex people challenges with confidence.

This is a highly impactful role for someone who enjoys operating at the intersection of strategy and execution in a fast-growing environment.

What You’ll Accomplish

• Partner closely with senior leaders to improve manager effectiveness, team health, and organizational clarity

• Design and roll out core people programs (e.g., performance management, career frameworks, manager enablement) that scale with the business

• Coach managers and leaders through real, high-impact people situations — from feedback and performance to team dynamics and growth

• Proactively identify organizational risks and help leaders address issues before they become reactive

• Build repeatable frameworks and tools that reduce dependency on ad hoc People support

• Use data and qualitative insights to inform recommendations and guide action

• Drive adoption and change, not just alignment, as new programs and processes are introduced

What We’re Looking For

• 7+ years of experience in People, HRBP, or related roles, including partnership with senior leaders

• Experience building and scaling People programs in high-growth or ambiguous environments

• Strong judgment and comfort navigating sensitive, complex situations

• Ability to influence without authority and build trust across levels

• Track record of improving manager effectiveness and organizational health

• Data-informed mindset with strong qualitative judgment

• Clear, credible communicator who can lead change through execution

Why This Role Matters

You’ll help shape how leadership, performance, and growth work at Ambience — creating clarity for managers and employees alike as the company scales. This role has real ownership, real impact, and meaningful influence on how Ambience builds its culture and teams.

Pay Transparency

The base compensation for this role is approximately $225,000–$275,000 per year, excluding equity or bonus targets. We intentionally offer a wide range to support flexibility around cash and equity. We believe strongly in equity ownership and want team members to share meaningfully in the impact they create.

If you’re outside this range, we still encourage you to apply — we take an individualized approach to compensation that considers the full picture.

Life at Ambience

Working at Ambience means opting into a high-ownership, high-trust environment built for people who want to grow fast, operate decisively and focus on work that matters. This could be the right place for you if you want to

• Work on mission-critical AI technology that directly improves clinicians’ day-to-day lives and health system financial health across some of the most complex, high-stakes workflows in the world.

• Join a “dream team” culture where we hire exceptional people, expect exceptional outcomes and invest deeply in feedback and continuous growth. We operate as a championship team, and that means being ok with hard, uncomfortable, ambiguous problems that lead to real greatness.

• Operate with real ownership and accountability in an environment where there are no bystanders: If something is broken, we fix it! You will have meaningful autonomy and be expected to drive work to completion.

To help you do your best work, we pair these expectations with benefits intentionally designed to help you feel supported and safe at Ambience and beyond. Some of our key benefits include

• Comprehensive medical, dental, and vision coverage for you and your dependents

• 401(k) with a company match of up to 3% of base salary

• A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from wherever you’re based.

• Parental leave to support your family needs

• Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered

• Flexible time off with no annual cap, company-wide holidays and an annual holiday shutdown from December 24–January 1 designed to support real rest and long-term sustainability.

Ambience Healthcare is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We encourage applicants from all backgrounds to apply.

Ambience is committed to supporting every candidate’s ability to fully participate in our hiring process. If you need any accommodations during your application or interviews, please reach out to our Recruiting team at [email protected]. We’ll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.

Ambience Healthcare has become aware of scams targeting jobseekers with fake jobs and even interviewing people. Our emails will always come from @ambiencehealthcare.com. We would never our ask candidates to download apps or make any form of payment(s). If you are contacted through WhatsApp, Telegram, similar but fake email domains, or asked to make a payment, these contacts are not legitimate. Report the issue immediately to LinkedIn and the FBI.