Head of Commercial Broking

About the opportunity:

We are the internal recruitment partner for our client, a fast growing and forward-thinking organisation insurance industry. 

We’re looking for a driven and commercially minded insurance professional to take on leadership of our SME Trading Team at our client based in Lancaster.

This is a key role, leading a 40-strong team with three-line managers reporting directly in. You’ll be responsible for driving growth, shaping strategy, and ensuring we deliver outstanding results across new and existing client

Responsibilities:

• Develop and implement trading strategies to grow revenue, improve conversion, and enhance retention.
• Set and monitor performance targets across new business, renewals, servicing, and cross-sell activity.
• Analyse MI and trading data to spot trends, opportunities, and areas for improvement.
• Build strong insurer and MGA relationships, negotiating terms, pricing, and service levels to support trading objectives.
• Lead and mentor sales and support staff, driving a high-performance culture.
• Ensure compliance with FCA regulations and internal risk frameworks.
• Manage budgets, forecasts, and KPIs to deliver on growth and EBIT targets.
• Collaborate closely with insurers, claims, compliance, placement and other internal teams to deliver integrated solutions.

Requirements:

• A strong background in SME trading/broking, ideally from a large national or specialist SME broker.
• Proven track record of driving growth with new and existing clients
• Commercial broker management experience – someone who understands how to lead and motivate a sales-driven team.
• Advised background with solid technical knowledge, ideally with specialist risk experience.
• Experience with Acturis would be a real advantage.
• Confident, strategic, and commercially minded – able to take this role to the next level.

In return we are offering:

• Competitive Salary dependent on knowledge and experience.
• Free onsite parking.
• 25 days holiday entitlement with option to buy additional holidays.
• Generous pension contributions.
• Discount on a range of insurance products for you your family including car and home insurance.

If you’re an experienced broker manager ready to step up and lead growth in a fast-moving SME environment – we’d love to hear from you.