Head of Commerce Partnerships Delivery

Commerce is a key division within Telegraph Media Group, alongside Advertising and Licensing & Syndication. It spans Partnerships, Affiliates and Content Production, and sits at the heart of our revenue diversification strategy across Lifestyle, Travel and Finance.

We’re looking for a Head of Delivery to lead the end-to-end planning and execution of media and marketing activity across our Commerce partnerships. This is a pivotal leadership role overseeing a broad promotional mix including digital, native, print, CRM and commercial content, ensuring campaigns are delivered with operational excellence and optimised for performance.

Focused on driving client success through ROI, acquisition, engagement and retention, you’ll also support growth through new partnership launches, process improvements and innovation. While there is some client interaction, this is primarily an internal leadership role, working closely with Partner Managers and key teams such as AdOps and CRM.

Key Responsibilities

• Take ownership of the promotion and marketing delivery for all new and existing Commerce partnerships, ensuring efficient media planning, smart inventory allocation and consistently high standards of execution across every channel.
• Drive continuous optimisation across the portfolio by analysing daily performance and identifying opportunities to improve acquisition, engagement, retention and overall media ROI. Lead innovation across toolkits and commercial models, including lead generation initiatives.
• Oversee the timely production and delivery of all print activity (circa 2,000 ads and 15–20 supplements per year), while taking accountability for the success of MRG, shop and performance models. Regularly review and refine internal and client processes to improve efficiency and outcomes.
• Work closely with cross-functional teams including Creative Production, Commercial Operations, Distribution, Data and CRM to ensure seamless campaign execution, strong operational alignment and effective onboarding of new partners.
• Contribute to strategic growth by supporting new partnership launches, auditing and transforming legacy delivery processes, embedding wider business capabilities such as Unity, Clarity and Permutive, and continuing to evolve the overall Commercial toolkit.

Requirements

• Considerable leadership experience, with a track record of managing and developing teams within a publishing, agency or commercial partnerships environment.
• Demonstrates strong commercial judgement, with a solid understanding of P&L management, financial modelling and the key drivers of large-scale revenue growth.
• Has deep expertise in media delivery and campaign optimisation, with a clear focus on improving ROI and ROAS across multi-channel activity.
• Highly confident working with technical systems, including advanced Excel or Google Sheets, and familiar with platforms such as Google Advertising, Adobe, native and CMS tools.
• Comfortable overseeing multiple concurrent projects, setting clear priorities and optimising workflows to ensure timely, high-quality delivery from the team.
• Able to interpret complex performance data at scale, drawing meaningful insights across commerce verticals to inform daily portfolio decisions.
• Brings a strong understanding of both print and digital media landscapes, including best practice in advertising, affiliate marketing and CRM execution.
• Resilient and solutions-focused, with the ability to remain calm under pressure and proactively identify opportunities to achieve ambitious revenue and engagement targets.
• Skilled at collaborating across departments and influencing senior stakeholders to drive alignment and support strategic decision-making.

Benefits

The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.

Training and development

With support from your manager and colleagues, you’ll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.

Our commitment to inclusion

At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

We are proud to be a Level 3 Disability Confident Leader as part of the government’s Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.

To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.