Head of Business Operations & Business Support (Hospitality Distribution Tech) with Chinese

Your role

Horizon Distribution, part of Shiji Group, is looking for an experienced and dynamic Head of Operations & Business Support to manage & continuously improve all aspects of our operations.

You will look after all aspects of our after-sales operation for both of our products – Horizon Distribution’s online booking platform, and IcePortal Content.

You will be a tech savvy, analytical person, who likes to explore how to use technology to do things better & faster. You will be a good communicator. Professional & presentable, you can meet and talk to our customers directly.

What you will do

• Manage implementation, support & PMO teams across different regions.
• Identify areas of operational & technical optimization, lead such initiatives.
• Support the Managing Director in other business administration tasks.
• Some travel is required, about 4 times a year.

• Experience in hotel distribution industry.
• Experience running a support operation.
• Experience in managing teams across different cultures.
• Technical experience in API integrations, connectivity.
• Chinese language skills highly preferred.

• Exciting job within a creative environment and the opportunity to make a real impact on the business. 
• Grow your experience with web and cloud technologies in a very innovative technology environment. 
• Friendly, motivated and talented multicultural team. 
• Opportunities to grow and develop with Shiji. 
• Training to meet role requirements.