Workload Automation Lab Services Senior Consultant/ Architect– Job Description
Summary
HCL Software's Workload Automation Lab Services organization is seeking a highly experienced Senior Consultant / Architect to join a global team that delivers cutting-edge Professional Services and help drive business growth through Professional services delivery based on HCL Workload Automation, newborn HCL UnO Orchestrator, and Agentic AI based automation solutions that redefine business process efficiency.This role plays a key part in helping customers accelerate business value by implementing and modernizing their workflows and process Automation.
The ideal candidate is a seasoned workload automation expert with strong architectural leadership, hands-on technical depth, and a passion for Agentic AI, process automation transformation, and modern orchestration technologies. Experience with open-source workflow automation platforms such as Camunda is highly desirable.
This role combines thought leadership, solution architecture, client engagement, delivery excellence.
The Senior Lab Services Consultant / Architect is a customer-facing expert who:
Leads end-to-end consulting engagements—from discovery, architecture design, and implementation to post-deployment optimization.
Drives automation transformation initiatives, bringing innovative solutions including Agentic AI approaches, event-driven orchestration, and modern workflow practices.
Owns complex modernization and migration programs, including transitions from competitive scheduling tools to HWA/IWS or Universal Orchestrator implementations.
Partners closely with presales, product, engineering, delivery teams, and customer stakeholders to ensure technical success and business value realization.
Key Responsibilities
Engage directly with customers to assess automation landscapes, conduct workshops, and gather detailed business and technical requirements.
Perform architecture assessments, environment audits, and readiness reviews to define robust, scalable, and secure automation solutions.
Provide proactive advisory, architectural guidance, and hands-on support throughout project lifecycles.
Lead design, planning, and deployment of IBM Workload Scheduler (IWS) and HCL Workload Automation (HWA) in on-premises, cloud, and hybrid environments.
Define integration strategies with SAP, Oracle, cloud platforms (AWS/Azure), Kubernetes, DevOps pipelines (Jenkins), ServiceNow, and other enterprise systems.
Implement best practices for automation governance, standards, and operational excellence.
Architect and integrate AI-driven automation patterns and agentic workflows to enhance business process efficiency.
Migration & Modernization
Lead migration projects from legacy or competitive schedulers (Autosys, Control-M, Redwood, Automic, etc.) to HWA/IWS.
Design and execute upgrade paths from older HWA/IWS versions to current supported releases.
Develop scripts, conversion utilities, and bulk job automation approaches to streamline migration efforts.
Technical Delivery & Operations
Install and configure IWS/HWA components and agents (FTA, DA, XA, SA) in Windows and UNIX environments.
Implement security frameworks including SSL, certificate integration, and secure agent communications.
Optimize automation environments for performance, scalability, high availability, and disaster recovery.
Create and maintain technical documentation, architecture diagrams, runbooks, and operational guides.
Collaboration & Leadership
Mentor junior consultants, supporting skills growth and knowledge-sharing across the global team.
Work across HCL Software and HCL Technologies teams to align solutions, delivery models, and customer outcomes.
Participate in presales engagements by delivering assessments, scoping activities, and solution proposals.
Mandatory skills and Required Qualifications / Experience
10+ years of hands-on expertise with IBM Workload Scheduler (TWS/IWS) and/or HCL Workload Automation (HWA).
Proven ability to design and architect enterprise workload automation solutions in hybrid cloud environments.
Deep understanding of job scheduling concepts: job streams, dependencies, event rules, calendars, plugins, and orchestration patterns.
Strong hands-on experience integrating HWA/IWS with:
SAP, Oracle
AWS, Azure
Kubernetes
CI/CD tools (Jenkins, GitOps)
ServiceNow
Proficiency in UNIX/Linux and Windows, scripting languages (Shell, Python, PowerShell), and APIs (REST/SOAP).
Expertise in:
IWS/HWA upgrades and installations
Agent installations (FTA/DA/XA/SA)
SSL and certificate management
Job creation/modification via CLI (conman, composer)
Bulk job operations and plugin-based scheduling (SAP, PeopleSoft, etc.)
Some exposure to Camunda, BPMN-based workflow automation, or event-driven orchestration frameworks.
Strong communication, presentation, and stakeholder management skills at both technical and executive levels.
Ability to create high-quality technical documentation and architecture deliverables.
Flexibility to travel for onsite consulting assignments as needed.
Preferred / Nice-to-Have Skills
HCL Workload Automation or IBM Certified Solution Architect certification.
Experience with major scheduler migration projects (Autosys, Control-M, Redwood, Automic, etc.).
Familiarity with HCL Universal Orchestrator.
Knowledge of ITSM / ITIL frameworks.
Experience with Agentic AI, AI-driven workload orchestration, or intelligent automation platforms.
Knowledge of Camunda open source platform for business process management (modeling , execution and workflow optimization)
Personal Characteristics
Strong consulting mindset with the ability to influence, negotiate, and guide customers.
Exceptional communication and presentation skills with adaptability across diverse audiences.
Continuous improvement mindset—actively recommends enhancements to tools, processes, and methodologies.
Highly collaborative, self-aware, and able to lead complex technical engagements with confidence.
Results-driven, with the ability to manage scope, deliver to timelines, and maintain high billable utilization.
Education:
Bachelor’s /Master degree in Computer Science, Information Systems, Engineering, or equivalent experience.
ITIL Certification (preferred)
Proven experience (8-12 years) in a senior, client-facing consulting role, preferably within a technology or software vendor environment.
Expertise in BPO operations, in areas like order-to-cash (O2C), procure-to-pay (P2P) etc..
Demonstrable track record of leading complex, large-scale technology implementation or digital transformation projects.
Familiarity with the intelligent automation landscape (AI, RPA,…).
Travel:
25% to 50% travel required
If you are passionate about technology and eager to take on new challenges, we would love to hear from you. Apply now and join our team of dedicated professionals who are committed to making a difference through technology.
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
