Guest Services - Front Desk Attendant - Fairfield Inn by Marriott

AI overview

Join a welcoming team at Fairfield Inn & Suites that offers career growth, mentoring opportunities, and significant discounts on hotel stays for employees and their families.

Fairfield Inn & Suites by Marriott hotel located in Mansfield, MA at 50 Reservoir St. is looking for a Part -Time Front Desk Attendant.

We want you to join our team at the Fairfield Inn & Suites as a Front Desk Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.

If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the Fairfield Inn & Suites. This is an exciting opportunity if you are interested in developing your professional skills.

Pay: $17 - $18 Per Hour

Refer a friend once you join and earn up to $500!!!

Responsibilities:

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  • Answer the phone in a professional & helpful manner.
  • Follow procedures on posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and Hotel policies.
  • Practice punctuality for scheduled shifts.


Shifts 7am-3pm , 3pm-11pm, Weekend Availability

Job Types: Part-Time

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

Requirements

  • Customer Service Experience
  • Hotel Experience is a plus but NOT necessary
  • Attention to detail
  • Reliability

Benefits

  • DailyPay - Get Paid Any Day !
  • 401K Matching
  • Brand Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training

Perks & Benefits Extracted with AI

  • Paid Training: Paid Training

Headquartered in Westport, MA, Lafrance Hospitality is a multifaceted organization that owns and operates hotels throughout New England and Florida, as well as restaurants, destination venues, and a catering division. In addition, Lafrance Hospitality offers management and consulting services as well as distressed asset management. Their vision is to be the premier hospitality company by employing the very best people, trained and empowered, to deliver a quality product with sensational service to every guest, every time.

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Salary
$17 – $18 per hour
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