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Lafrance Hospitality

Guest Services - Front Desk Associate - Fairfield by Marriott

Plymouth , United States
part-time

AI overview

Engage with guests by providing exceptional service, managing check-ins and outs, and ensuring satisfaction while fostering your career growth in a dynamic hospitality environment.

We Want You to Join Our Team!

Do you have a passion for providing exceptional guest experiences? Are you a self-motivated, guest-focused individual with a warm and welcoming personality? If so, we have the perfect opportunity for you!

The Fairfield Inn by Marriott located in Plymouth, NH is currently hiring for a Part-Time Front Desk Attendant position, offering comprehensive benefits. As a valued member of our team, you will enjoy a great work environment surrounded by friendly coworkers. We believe in nurturing our employees' career growth and offer cross-training and mentorship opportunities.

As a Marriott Team member, you and your family will also receive amazing discounts on hotel rooms for both business and leisure travel. In addition, we have company-wide incentives throughout the year for all staff to enjoy.

This is a truly exciting opportunity that allows you to develop your professional skills while working in a dynamic and rewarding environment.

Responsibilities:

  • Maintain a warm, welcoming, and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded.
  • Answer the phone in a professional and helpful manner.
  • Follow procedures for posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable about emergency procedures and hotel policies.
  • Practice punctuality for scheduled shifts.

Shifts: 2-3 days a week, weekends are a must

Job Type: Part-Time

Pay: $16 - $18 Per Hour

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

Requirements

  • Fosse Experience a plus
  • Hotel experience is a plus
  • Multitasking
  • Customer service skills

Benefits

  • DailyPay - Get Paid Any Day !
  • Brand Wide Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training

Perks & Benefits Extracted with AI

  • Paid training: Paid Training
Lafrance Hospitality

Headquartered in Westport, MA, Lafrance Hospitality is a multifaceted organization that owns and operates hotels throughout New England and Florida, as well as restaurants, destination venues, and a catering division. In addition, Lafrance Hospitality offers management and consulting services as well as distressed asset management. Their vision is to be the premier hospitality company by employing the very best people, trained and empowered, to deliver a quality product with sensational service to every guest, every time.

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Salary
$16 – $18 per hour
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