The Fairfield Inn & Suites by Marriott located in Plymouth, MA is currently searching for a charismatic and customer-oriented Front Desk Agent to join our team.

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Fairfield Inn & Suites by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential!

Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.

Pay: $17 - $19 Per Hour

Schedule: Day and Evening Shifts - Must have Weekend Availability

Job Type: Part-Time & Full-Time

Responsibilities:

Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the phone in a professional & helpful manner.
Follow procedures on posting charges and settling guest accounts.
Effectively address and resolve guest problems to increase guest satisfaction.
Be knowledgeable of emergency procedures and Hotel policies.
Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, front desk, agent, guest services, hotel front desk

Requirements

Customer Service Experience
Hotel Experience is a plus but NOT required
Reliability

Benefits

DailyPay - Get Paid Any Day!
Brand Hotel Room Discounts
Company Wide Hotel Room Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Annual Review Program
Extensive Room for Growth
Paid Training
401K Matching

Guest Services - Front Desk Agent - Fairfield Inn & Suites, Plymouth, MA