GTM Systems Manager

At Treasure Data, we’re on a mission to radically simplify how companies use data to create connected customer experiences. Our sophisticated cloud-based customer data platform drives operational efficiency across the enterprise to deliver powerful business outcomes in a way that’s safe, flexible, and secure. 

Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility. 

Your Role:

If you enjoy problem solving, learning new skills and tools, working in a fast-paced environment where change is constant, for a market leader in one of the fastest growing sectors in tech, then this is the role for you.

This new role will be responsible for:

• The administration, deployment, adoption and operation of various go-to-market (“GTM”) systems supporting our Enterprise SaaS Sales & GTM teams, both in Japan and Worldwide
• Onboarding, enablement, and support for Japan GTM team members on the tools, systems, processes and dashboards they need to be successful in their roles
• Creating and maintaining GTM-focused reporting and dashboards for the Japan GTM team

Responsibilities & Duties:  

• Manage the administration and operation of various GTM systems, which may include but not be limited to HubSpot Sales Hub, Gainsight, Highspot, SanSan, and FORCAS  
• Collaborate and problem-solve across systems, functions and regions, to ensure end-to-end processes and business needs are working effectively
• Coordinate effectively with both local GTM teams, and US-based Global Ops leadership re local GTM system/process needs and definition, to ensure both local differences are transparent and understood, and global alignment is attained when needed.
• Oversee Japan lead routing processes, including ensuring system logic is aligned with GTM business needs, assigning location data and converting unmatched leads to Accounts when needed, and escalating to global ops when necessary.
• Maintain Japan event registration reporting sheets and ensure registrants are aligned to HubSpot campaigns.
• Create and maintain Japan GTM dashboards for campaign performance, pipeline health, and event ROI.
• On an ongoing basis, identify, test and assess potential new technologies that will improve the productivity and/or efficiency of our tech stack, and for any selected technologies, support and/or lead the implementation, adoption, and ongoing operation and administration of those technologies
• Work with the GTM teams and other Revenue Operations members to understand how the various systems are being used today, and how we might enhance them in future to drive increases in productivity and/or efficiency
• Manage the vendor and contract relationships for assigned GTM systems

Required Qualifications: 

• Must have at least business level Japanese and English language skills, both written and speaking
• Must have 3+ years of admin experience supporting Enterprise SaaS GTM systems
• Must have proven record of successfully implementing new tools and systems
• Preferred: 2+ years experience across various GTM tools and processes, including but not limited to CRM, BI, and lead-generation.
• Preferred: 2+ years of experience working for a foreign-owned business in Japan
• Possesses strong capabilities to understand business needs and translate them into technical solutions and reporting needs, ensuring alignment and collaboration across functions
• Possesses strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams across multiple regions

Physical Requirements: 

Must be in the Tokyo office

Travel Requirements: 

Up to 1 in-person team meeting per year in the United States

About Treasure Data:

Treasure Data is the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI. Recognized as a Leader by Forrester and IDC, Treasure Data empowers the world’s largest and most innovative companies to deliver hyper-personalized customer experiences at scale that increase revenue, reduce costs, and build trust.

Through unique capabilities such as the Diamond Record, AI Agent Foundry, and AI Decisioning with Real-Time Personalization, Treasure Data enables marketing and CX teams to personalize cross-channel engagement in real-time, optimize marketing spend while increasing ROI, and drive customer lifetime value through more intelligent retention and loyalty.

Our Dedication to You:

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. 

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it. 

Agencies and Recruiters:

We cannot consider your candidate(s) without a contract in place.  Any resumes received without having an active agreement will be considered gratis referrals to us.  Thank you for your understanding and cooperation!