Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you’re still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone?
Kaizen Labs is rebuilding the government’s digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we’re replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them.
Our platform now powers over 50 agencies across 17 states, reaching more than 30 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience.
Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital.
We’re a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we’re just getting started.
This is a 6-month contract role, with the potential to convert to full-time based on business needs and performance. We encourage applications from candidates who are excited about joining in this capacity.
This is a hybrid role based out of our New York City HQ. Candidates must be located in the NYC area or able to commute to the office at least three days per week (Tuesday–Thursday).
Kaizen is looking for a GTM Recruiter to support hiring across our revenue and operations teams during a critical growth period following our Series A. This role will own full-lifecycle recruiting for GTM and business roles, including Account Executives, Finance, Business Operations, and related functions. You’ll partner closely with hiring managers to move candidates through the process efficiently while delivering an exceptional candidate experience. This role is well-suited for someone who has deep experience hiring for commercial and business roles in fast-growing environments and enjoys balancing sourcing, recruiting, and coordination.
Own full-lifecycle recruiting for GTM and business roles, from intake through offer.
Lead sourcing efforts for roles including Account Executives, Finance, BizOps, and related functions.
Partner closely with hiring managers to align on role requirements, candidate profiles, and hiring timelines.
Manage pipelines, interview scheduling, and candidate communication end-to-end.
Ensure candidates receive a first-in-class, white-glove experience throughout the hiring process.
Track, analyze, and communicate hiring progress and recruiting metrics via Ashby.
Participate in weekly hiring syncs, providing pipeline updates and insights.
Identify opportunities to improve recruiting workflows and candidate experience as we scale.
3+ years of full-lifecycle recruiting experience, with a focus on GTM, Finance, or Business Operations roles.
Proven experience hiring business-facing roles in a startup or high-growth environment.
Comfortable sourcing, screening, and closing candidates across multiple roles simultaneously.
Strong stakeholder management and communication skills.
Organized, detail-oriented, and metrics-driven.
A recruiter who leads with empathy and values thoughtful candidate communication.
💰 $40 - 60/hour
6-month contract, with potential to convert to full-time based on business needs and performance.
Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization.
If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
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