Lead marketing efforts by nurturing community engagement and building systems for insights that drive customer relationships and advocacy.
About Sandbar
Sandbar is an interface company in New York City. We aim to augment individuals in an agentic world—to think, act, and move freely. Our team has built SW, ML, and HW products across Meta, CTRL-labs, Google, Apple, Fitbit, Peloton, and Equinox.
Our first product, Stream, is a new human-agent interface—a private voice ring and conversational computer. Stream has been featured in WSJ, Bloomberg, & Wired, and begins shipping in Summer '26.
Join us in creating a new interface for self augmentation.
About the Role
We're looking for someone to own the engine of our marketing—from nurturing our early community to building systems that turn engagement into insights. You'll be the connective tissue between our customers and our product, ensuring every touchpoint deepens the relationship and surfaces learnings.
This isn't a traditional community manager role. It's part CRM strategist, part community builder, part insights synthesizer. You'll build the infrastructure that makes word-of-mouth happen and turns our most engaged customers into advocates.
Responsibilities
Nurture, Audience & CRM
Own email nurture and lifecycle journeys, designing sequences that guide people from waitlist → pre-order → engaged advocate
Build and grow owned audiences through content, partnering with brand leads to distribute stories and product thinking across email, site and LinkedIn
Track audience engagement and intent signals, using CRM and content performance to identify high-value moments, engaged followers, and potential advocates
Build CRM workflows that track customer journeys and surface high-intent moments
Community & Engagement
Stand up and manage our community infrastructure
Own social media engagement
Develop programs that give early customers meaningful ways to participate (beta testing, feedback sessions, referrals)
Manage social scheduling and posting in coordination with content strategy
Insights, Analytics & Feedback Loop
Synthesize community feedback, comments, and engagement patterns into actionable insights
Build and maintain marketing analytics dashboards; report on channel performance, engagement metrics, and conversion trends
Monitor the competitive and cultural landscape
Surface trends, sentiment shifts, and feature requests to product and leadership
Identify customer stories, angles, and use cases that inform marketing and content
Qualifications
3-5 years experience in community, lifecycle marketing, or CRM roles at high-growth technology companies
Hands-on experience building community and nurture systems through platforms like Discord, social comment sections, platforms like LinkedIn, email/CRM tools, and analytics platforms
Systems executor mindset: you build repeatable processes that create operational velocity
Insights-aware: you notice patterns in engagement, comments, and cultural shifts, and know how to act on them
Strong collaborative skills: This role will work closely with brand/strategy leadership and content production partners
Strong writing skills: you can represent the brand in customer-facing communications
Comfortable with ambiguity and moving fast at an early-stage company
Experience building from the ground up—you've started systems, not just maintained them
Experience at a hardware company or technology start up is preferred, experience with consumer brands is a plus
Background in user research or product feedback synthesis is a plus
FTE Benefits
Health, vision, and dental benefits
Unlimited PTO and sick time
Early stage equity
Health Insurance
Health, vision, and dental benefits
Paid Time Off
Unlimited PTO and sick time
Sandbar is an interface company based in New York City, focused on creating consumer software and hardware that enhance human expression and navigation of the world. Our flagship product, Stream, is a private voice ring and conversational notepad designed to facilitate seamless communication—backed by a team with experience at leading tech companies like Meta and Google.
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Community Lead Q&A's