Group Travel Manager (3803)

About GBG

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team

This is an exciting opportunity to be a part of the group procurement team, which is a part of the wider group finance team. The group procurement team has responsibilities for optimising spend and value across our global supplier base.

Our finance team is central to the success of the business. Our aim is to proactively drive business value through informed and insightful decision making. We work in partnership with the business and are agile and responsive to business needs whilst maintaining a transparent system of effective standards, processes and controls. To support this goal we strive to have the best highly engaged finance professionals in our team. We’re on an exciting journey, and we have the strategies in place to get us to our destination.

The role

As a global organisation, with over 1,100 team members across the US, Europe and APAC, travel is one of GBG’s largest areas of discretionary spend.

This newly created role will be responsible for optimising travel spend, building and managing relationships with travel suppliers and promoting best practice processes across the group.

What you will do

• Key relationship owner with Travel Management Company(s) (TMC) and direct relationship with key airlines, hotels, etc.
• Research and negotiate contracts with airlines, hotels, and other travel vendors to secure the best rates and services for the company
• Where necessary, organise and book travel arrangements for team members, including airfare, hotel accommodations, ground transportation, and other travel-related services
• Own and maintain the travel and expenses policy – monitoring for required changes in hotel rates in each region etc
• Work with the finance team to monitor compliance with the travel and expenses policy
• Be responsible for monthly reporting on travel costs, compliance etc
• Help shape the travel booking system, train travel bookers on using the system, be the internal point of contact for system issues and the one to escalate and get resolution from the TMC
• Collect and monitor traveller feedback so as to improve service/process/policy
• Advisor on travel insurance, passports, visas, medical forms, other travel documents, etc
• Work with the group’s ESG manager to collect information on emissions and how to reduce them

What are we looking for

• Commercial experience in a corporate travel management role for a global organisation
• Knowledge of travel booking systems, such as Concur
• Familiarity with travel-related regulations and compliance requirements, including TSA regulations and visa requirements
• Strong organizational and planning skills to manage multiple travel arrangements and responsibilities
• Excellent communication skills to effectively communicate with team members, vendors, and other stakeholders
• Negotiation skills to secure the best travel rates and services for the company
• Knowledge of travel industry trends, regulations, and best practices
• Attention to detail to ensure accuracy and compliance with travel policies and procedures
• Analytical skills to track and report on travel expenses and budgets
• Ability to work independently and make decisions in a fast-paced environment
• Strong customer service skills to provide support to team members with travel-related issues

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Unleash your potential and be part of our mission to power safe and rewarding digital lives.