Senior Product Manager, Care Delivery

TLDR

Shape and execute the roadmap for Maven's Care Delivery Platform, integrating AI to enhance clinician workflows and improve patient care throughout the member lifecycle.

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

  • Fortune Change the World (2024)
  • CNBC Disruptor 50 List (2022, 2023, 2024) 
  • Fortune Best Workplaces for Millennials (2024)
  • Fortune Best Workplaces in Health Care (2024)
  • TIME 100 Most Influential Companies (2023)
  • Fast Company Most Innovative Companies (2020, 2023)
  • Built In Best Places to Work (2023)
  • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
  • Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
  • Fast Company Best Workplaces for Innovators (2022)
  • Built In LGBTQIA+ Advocacy Award (2022)

We are looking for a hands-on, passionate senior product manager to help shape and execute the roadmap for Maven's Care Delivery Platform — the clinical backbone that powers how providers, coaches, and care teams deliver outcomes-driven care across the member lifecycle.

You will partner with clinical, engineering, design, operations, and data leaders to deeply understand clinician and care team needs, translate them into high-impact product work, and deliver iteratively in a complex, fast-moving environment. You will enable care teams to deliver their best work — with AI top of mind in both how you build and what you build. From provider workflows and prescribing safety to care coordination and structured clinical data, you'll be building the platform that makes Maven's human × AI care model possible.

This is an Individual Contributor (IC) role focused on strong execution, cross-functional partnership, and driving outcomes through influence, not direct people management. While there is no management component in the immediate future, future growth opportunities, including coaching and potentially managing others, will certainly arise.

As Senior Product Manager, Care Delivery at Maven, you will:

  • Deeply understand Maven's clinical workflows, care team operations, and provider needs — identify and prioritize opportunities across prescribing, care coordination, documentation, and operational tooling
  • Partner with clinical, engineering, design, and operations leaders to define solutions and deliver prioritized work iteratively
  • Own and drive product execution: translate needs into clear requirements, lead sprint rituals, and ship high-quality work on time
  • Partner in shaping the care delivery product strategy and roadmap in alignment with Maven's AI-first vision and company OKRs
  • Drive AI integration into care workflows — ensuring every capability ships with intelligence that helps providers and care teams work at the top of their license
  • Use data, clinical evidence, user research, and operational signals to inform prioritization, tradeoffs, and roadmap decisions
  • Act as a product advocate across the organization — communicating clearly, leading demos, and aligning stakeholders around shared outcomes

We’re looking for you to bring:

  • 5+ years of Product Management experience building complex products in healthcare or care delivery — experience with clinical workflows, EHR integration, or provider-facing tools strongly preferred
  • Proven ability to deliver and iterate on products in scrappy, fast-changing environments where ambiguity is the norm
  • Experience partnering deeply with clinical teams, operations, and engineering to ship clinical products that work for real users
  • Comfort diving into technical problems — APIs, cross-system workflows, data models — and communicating clearly across disciplines
  • Strong product judgment and analytical rigor, with the ability to ground decisions in data, operational constraints, and clinical impact
  • Excited about AI as both a product capability and a development accelerator — you use AI tools in your own work and think about how AI changes the products you build
  • Self-driven to learn, adapt, and deliver in a rapidly growing company on a mission to make healthcare work for all of us

The base salary range for this role is $185,000 - $235,000  per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.

New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and  Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

This role requires active work authorization in the US.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

  • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
  • Whole-self care through wellness partnerships
  • Hybrid work, in office meals, and work together days 
  • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
  • Annual professional development stipend and access to a personal career coach through Maven for Mavens
  • 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected]. For general and additional inquiries, please contact us at [email protected]

Maven is the largest virtual clinic focused on women and families, delivering an integrated platform that provides clinical, emotional, and financial support across all stages of reproductive health and family care. With services covering fertility, maternity, parenting, and menopause, Maven is designed to make healthcare accessible and tailored to the unique needs of its users.

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Salary
$185,000 – $235,000 per year
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