GRC Security Program Manager

About Higher Logic: 

Higher Logic exists to connect people, knowledge, and ideas to improve lives and organizations. Through our community solutions, we empower growth-stage businesses and associations to build a more engaged and meaningful relationship with their customers and members. Higher Logic serves more than 3,000 customers, representing over 350,000 online communities with greater than 200 million users in more than 42 countries worldwide. 

Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe that sharing ideas and feedback openly helps us to be successful. We believe that diversity and empathy bring us #AllTogether to make us stronger. We learn from failure and successes because both help us to grow and learn. We strive to understand the why behind our actions and bring our best selves to work every day. 

JOB SUMMARY

This position is responsible for compliance with risk assessment, risk treatment, vendor qualification and audit support activities. This position requires the ability to work independently on multiple concurrent complex projects. Success in this position is largely dependent on the ability to monitor, organize and facilitate the implementation of security controls and have an effective understanding of the organization’s security policies.

ESSENTIAL DUTIES AND RESPONSIBILITES:

• Collaborate with team members and stakeholders to understand or identify defined work problems and program goals, obtain prioritized deliverables, and discuss program impact.
• Prioritize program goals, understand and translate other stakeholders’ needs into program goals and prioritize deliverables with minimal assistance, and contribute to decisions on prioritizing goals and deliverables.
• Define the scope of projects and develop, execute, and/or manage project plans for supported program(s).
• Review key metrics pertaining to a program, monitor potential metric deviations, and define corrective actions for critical deviations.
• Implement maturity frameworks across multiple programs factoring in emerging regulations and proactive detection of risks.
• Identify, communicate, and collaborate with relevant stakeholders within one or more teams to drive impact and work toward mutual goals.
• Establishment of learnings, best practices, standardized frameworks and tools across programs and projects.
• Preparation of the detailed program/project plan along with the “services of common concern.”
• Establishment of communication modes and cadences with various stakeholders, conducting planned and ad-hoc meetings with various stakeholders to ensure project milestones are on track and to communicate latest status to them, and sharing of meeting minutes and regular updates with various stakeholders.
• Identification of stakeholders and their roles, keeping them updated on the progress of the project, addressing their concerns, seeking, and implementing their feedback.
• Identification of risks and detailing of mitigation plans to ensure that the projects stays on track or are brought back on track in the event of delays or blockers.
• Assisting Sales and procurement efforts with review of contract terms and conditions related to security and risk.
• Support business travel on an as needed basis (up to 10%).
• Conduct all business in accordance with Higher Logic policies and procedures.
• All other duties as assigned.

KNOWLEDGE AND ABILITIES REQUIRED:

• A Bachelor of Science in Computer Science (or related field) or equivalent experience
• 4+ years of experience in information security, cybersecurity, transparency reporting, integrity, and/or technology risk including one or more domains (e.g., access management, vulnerability management, change management, business continuity, application security, asset management).
• 3+ years of experience in effectively analyzing data and programs for security risk, compliance, and maturity.
• 2+ years program management experience in a corporate environment.
• Experience in Jira and Drata

EXPERIENCE DESIRED:

• Typically requires a minimum of 5 years of related experience; or 3 years and a degree.
• One or more information security certifications (CISSP, CISM, CISA, GIAC GSEC, OSCP, CompTIA Security+)

• PMP certification a plus
• Excellent oral and written communication skills
• Experience implementing formal Risk Management methodologies preferred.
• 3+ years of experience leading various application security audit standards, including ISO 27001/27701 and SOC II. 
• 2+ years Project Management experience. 
• Experience interacting with C-Suite leaders.
• Exceptional verbal and written communication skills to interact with clients, auditors, and executives.