Graduate Product Engineer

📍 Paris | Full-time | Fluent 🇫🇷 & 🇬🇧   At Bigblue, we're building the logistics backbone for the next generation of commerce. Modern brands sell everywhere: through their own online stores, marketplaces, retail, social commerce, and more. Across every channel, customers expect the same fast, reliable, and transparent experience after they buy. What used to be Amazon's exclusive advantage is now becoming the standard for every ambitious brand. We're helping them get there. Since 2018, we've built a tech-driven fulfilment platform used by 600+ brands, including Muji, Aigle, Scuffers, and Cabaïa. With 200+ Bigbluers across the UK, France, Spain, and Germany, our proprietary tech stack, and a network of 9 warehouses and over 100,000 sqm of fulfilment space across Europe, we ship millions of orders every month. And we're nowhere near done! Backed by €20M+ in funding, we're expanding across Europe and building the operating system that will power modern commerce operations at a global scale. At Bigblue, we hold ourselves to a very high bar: in the quality of our product, the rigour of our operations, and the care we bring to every merchant we work with. You'll be working alongside talented people on real, high-impact problems, in an environment where high standards come with genuine support, ownership, and room to grow. If you want your work to matter from day one, you're in the right place.     Product team You'll join the team that powers Bigblue's growth, with a triple mission: • Absorb complexity and connect teams so the company can scale quickly without breaking • Stay close to merchants and warehouse operators to detect issues and opportunities early • Ensure that every release makes the experience smoother and more reliable You’ll collaborate directly with experienced product managers and engineers (Apple, Vimeo, Frichti, Kapten, Alan, etc.) and see how a world-class product team builds, adapts, and scales technology. Along the way, you’ll gain hands-on product expertise, sharpen your technical skills, and play a central role in shaping Bigblue’s future. Role

Investigate merchants’ issues, find solutions, and make sure their operations keep running smoothly.

Capture and prioritize feedback from users to help shape the product roadmap.

Troubleshoot problems alongside engineers and ensure fixes are delivered quickly.

Support product launches with clear documentation, training, and communication so merchants adopt new features with confidence.

Analyze product usage to uncover opportunities that drive adoption and growth.

Collaborate with internal teams to ensure merchants get the best possible product experience.

Requirements

Education - Bachelor or Master's degree from a top-tier engineering school (or equivalent) or a top-tier business school

Eager to learn - You are excited to discover new scopes and learn new technologies

Embrace complexity - You have an habit of digging deep to understand how things really work

Problem-solver - You thrive to find solutions to people's problems

Communicator - Excellent writing and summarising skills. As you will work with Bigblue's transversal teams, you make sure everyone understands complex situations and you build strong relationships with the different teams.

Languages - Strong English & French communication skills - written & oral - to engage with all team members and merchants

Work experience - Past experience in a cross-functional role in technology, support or operations

Programming - Experience with software engineering and programming, or software tools (inspector, Google Cloud logs, Postman, etc.). If you're interested, the role can include development and maintenance of our software

Data Analysis - Ability to analyze product data and manipulate databases (SQL)

Hiring Process

30-minute call to understand who you are, what you need, and answer any of your questions

Test interview to assess your skills, with short practical case studies (30 min preparation preceding a discussion)

2h onsite with interviews with members of the team to assess human fit and for you to meet us