Graduate Enterprise IT Support Engineer - London (2026)

TLDR

Join a company recognized as a Great Place to Work® 2026, offering real responsibility, mentorship, and a transparent career structure with opportunities to lead projects and mentor others.

At Acturis, innovation isn’t just part of our culture - it’s in our DNA.

Our story began in 2000 in the garden shed of our co‑founder, Theo Duchen, who, alongside fellow former McKinsey partner David McDonald, set out to reinvent insurance technology. What started as a bold start‑up idea has grown into a global SaaS leader trusted by the industry.

 

Today, over 100,000 users across 40+ countries rely on the Acturis platform. By working closely with brokers, insurers, and MGAs, we continue to shape the market and drive new standards across both personal and commercial lines.

 

Acturis is proud to be recognised as a Great Place to Work® 2026 and to maintain a collaborative, innovative, start‑up‑style culture, even as we scale globally. With over 90% of our hires coming from graduate backgrounds, this is a place built for early‑career talent to thrive. And as an EcoVadis Committed‑rated organisation, we focus on creating long‑term value by operating in a sustainable and responsible way.

 

Day to day you will:

  • Work full time in central London providing first line support to colleagues.

  • Log and manage issues through our help desk system while supporting 800 colleagues globally.

  • Build and maintain a large fleet of laptops using technologies such as MDT, and follow documented IT procedures including onboarding, Active Directory checks, and office equipment setup.

We offer mentorship from day one, a clear progression path, and real responsibility early on, because we’ve built an environment where graduates grow fast and make meaningful impact.

 

You can expect:

  • A transparent career structure, regular feedback, and 3 formal performance reviews annually

  • Opportunities to lead projects, manage resources, and mentor junior team members.

  • Intensive onboarding, industry-recognised training, and funded specialist courses as you progress.

Requirements

You'll thrive here if you:

  • Have (or expect) a 2:1+ in a STEM degree and strong A-levels (AAB minimum, including A in Maths).

  • Are analytical, organised, and quick to learn new concepts.

  • Demonstrable passion for programming and experience working with an object-orientated programming language such as, C#, Java, C++, or Python

 

Ready to apply your technical mind to real‑world challenges?
Join Acturis and build a career where you’ll grow quickly, innovate boldly, and work alongside some of the brightest people in the industry.

 

Please note Acturis is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. For further information, visit www.acturis.com.

 

If you will require any reasonable adjustments to be made at any stage throughout the recruitment process then please email [email protected] so that we may accommodate them for you.


Successful candidates will usually be contacted within 14 days of applying. Due to the high-volume of applications we receive, we are unfortunately unable to inform unsuccessful applicants.

 

Unfortunately, we are unable to offer sponsorship for this position at this time, including to those on Graduate Visas. Please keep an eye out on our Careers page for any updates regarding sponsorship.

Acturis builds innovative software solutions for the insurance industry, enabling businesses to streamline operations and improve efficiency. Serving over 100,000 users across more than 40 countries, our platform supports brokers, insurers, and managing general agents (MGAs) in managing significant transactions effortlessly. We stand out in the market for our deep industry expertise and commitment to transforming how insurance businesses operate.

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