Graduate Account Executive

We’re looking for an organised, proactive Marketing or Creative Graduate to join us as an Account Executive to join our dedicated Nando’s account team. This is a brilliant opportunity for someone early in their account management or client services career who enjoys variety, fast‑paced delivery, and working with a high‑profile brand.

As Account Executive, you’ll play a key role in supporting the smooth day‑to‑day running of the Nando’s account. From business‑as‑usual activity to campaigns, Print on Demand (POD), menu launches, refurbishments and new store openings, you’ll help ensure work is accurately briefed, tracked, and delivered on time.

Working closely with Account Managers, the Account Director, internal studio and technology teams, and external suppliers, you’ll help keep operations running efficiently while delivering a consistently high level of client service.

What you’ll be doing

Account & client support

• Supporting the Account Director and Account Managers with day‑to‑day account activity
• Delivering reliable, high‑quality customer service and helping maintain strong client relationships
• Escalating risks, issues, or queries to the appropriate Account Manager in a timely way

Project & operational delivery

• Supporting the setup, processing, tracking, and delivery of BAU, campaign, and POD work
• Managing artwork, print, and technology‑enabled projects through to delivery
• Supporting new store openings and refurbishment activity as required
• Ensuring projects are delivered in line with agreed critical paths and timelines

Briefing, WIP & quality control

• Validating client‑supplied information to ensure briefs are accurate and complete
• Coordinating clear and accurate briefs into internal production, studio, tech, and supplier teams
• Raising and managing job requests within internal systems, ensuring all information is logged correctly
• Maintaining accurate WIP tracking to support visibility and on‑time delivery
• Carrying out basic quality control checks prior to delivery

Internal & supplier collaboration

• Liaising with internal teams and external suppliers to ensure smooth, efficient delivery
• Making sure client communications are clearly understood, actioned, and followed through internally

Technology & platform support

• Providing day‑to‑day support on ITG platforms and systems
• Assisting with basic troubleshooting, queries, and guidance around account tools and workflows

Why join us?

You’ll be working on an iconic brand within a supportive, collaborative team where you’ll gain exposure to end‑to‑end delivery across campaigns, print, and technology. This role offers a great platform to build your account management skills and grow your career in client services.

Requirements

• Experience in a marketing, agency, or client services environment
• Strong organisational skills and the ability to juggle multiple tasks at once
• A confident communicator, both written and verbal
• Comfortable working with systems, trackers, and operational processes
• A proactive mindset with a willingness to learn and support the wider team
• A collaborative approach when working with teams, suppliers, and stakeholders
• Excellent attention to detail and pride in delivering work accurately

Benefits

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.

• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.

• Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
• Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in.

• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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