Google Partner Sales Lead

Location: London, UK  Remote Status: Fully Remote (#LI-Remote)

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Position Overview

The Google Partner Sales Lead is a high-impact, revenue-generating role designed for a professional with a hunter mentality and a strategic mindset. You will act as the primary engine for driving sales, strategy, and business development through our alliance with Google Cloud. This is not just a relationship role; it is a sales oriented role responsible for identifying and driving new Google-sourced pipeline, assisting the field sales team with closing complex opportunities via the Google Marketplace, and maximising the financial benefits of the partnership.

You Will: Key Responsibilities & Impact

Drive Revenue & Pipeline (The Hunter Focus)

• Generate Net New Business: Aggressively pursue partner-sourced, net-new accounts to drive LivePerson solutions, focusing on uncovering pipelines and accelerating deal cycles through the Google Marketplace.
• Execute Co-Sell Motions: Drive joint pipeline creation by coordinating co-selling motions between LivePerson field sellers and Google Partner Account Managers and Field Sales Representatives (FSRs).
• Manage Channel Harmony: Proactively assess and validate partner needs on an ongoing basis, working to resolve channel conflict and ensuring smooth collaboration between internal and external sales teams.

Strategic Alliance Management & Governance

• Joint Business Planning: Develop and execute a comprehensive joint business plan with Google that includes specific revenue goals, solution development, and Go-To-Market activities in EMEA.
• Governance & Reporting: Maintain a regular cadence of business reviews (QBRs) with Google and LivePerson leadership. You will track and report KPIs including joint pipeline, closed-won revenue, and partner satisfaction.
• Executive Alignment: Build trusted relationships with key internal stakeholders and Google counterparts, offering strategic advice and thought leadership to grow the business.

Marketplace Operations & Financial Optimisation

• Monetize Partner Programs: Become the expert in Google Cloud partner resources to pursue and win opportunities. You will be responsible for securing and maximising Market Development Funds (MDF) and partner funding programs to support joint demand generation.
• Marketplace Execution: Act as the subject matter expert on GCP Marketplace, managing co-sell tools to properly operationalise sales plays and launch new revenue workstreams.

Enablement & Evangelism

• Sales Enablement: Provide enablement to LivePerson sales teams on Google value propositions, joint use cases, and partnership benefits to ensure they can effectively co-sell.
• Campaign Development: Work with marketing to create joint campaigns, events, and thought leadership (webinars, case studies) that showcase the value of the partnership and generate high-quality leads.

You Have: Required Skills & Qualifications

• 6+ years of experience in Alliances, Partnerships, or Channel Management within SaaS, Cloud, Data, or AI solutions.
• 2+ years of experience within the Google Cloud ecosystem 
• Proven "Hunter" Experience: A demonstrated track record of generating pipeline, driving joint sales, and consistently exceeding revenue targets with ISV or Hyperscaler partnerships.
• GCP Ecosystem Expertise: Deep understanding of the Google Cloud ecosystem, partner programs, and the mechanics of the GCP Marketplace.
• Financial Acumen: Experience securing MDF/funding and managing complex commercial agreements.
• Communication Skills: Exceptional presentation and interpersonal skills, with the ability to advise and persuade senior corporate personnel and C-suite decision-makers.

Our Benefits & Perks

We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.

🏥 Health & Wellbeing

• Medical and Dental Insurance: Comprehensive plans to support your health needs.

Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.

💰 Financial Security & Growth

• Workplace Pension Scheme: To help you plan for your financial future, our default pension setup starts with a 5% Company contribution (when you contribute 4%) and we’ll boost our contribution to 7.5% for any employee contribution of 5% or more.
• Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
• Additional Insurances: Group Life insurance, Group Income Protection and Group Critical Illness cover. 
• Development: Access to internal professional development resources.

👨‍👩‍👧‍👦 Time Away & Family Support

• Paid Time Off (PTO): 28 days leave (in addition to Bank Holidays). Plus, because life happens, we offer up to 5 additional Emergency Care Days once your PTO is exhausted - ensuring you're supported during unexpected family or personal situations.
• Parental Leave Policy: Paid Parental Leave and Maternity support. 

💻 Workplace Flexibility

• Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also have access to WeWork space for those who wish to meet colleagues or collaborate in person.
•  

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.

Belonging at LivePerson: Equal Opportunity Employer

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law.

Accessibility Commitment

LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Important Candidate Notice

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact [email protected]