Global Workplace Experience Lead

* Please note the role is available for candidates based in UK, Spain and Poland. *

Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy.

The people you’ll like to work with and things you'll enjoy impacting:

As the  Global Workplace Experience Lead in our People & Culture team, you'll lead our global workplace strategy, creating productive and engaging environments for our teams, both in-office and remote. Your key responsibilities shall include:

  • Strategic Vision & Implementation: Drive the development and execution of a unified global workplace strategy, ensuring consistency and efficiency across all locations.
  • Global Team Leadership & Development: Lead, mentor, and (if necessary in the future) expand our international workplace team, fostering a culture of collaboration and operational excellence.
  • Remote Work Innovation & Connectivity: Design and implement a dynamic remote work strategy, building strong connections and support for our distributed workforce.
  • Operational Excellence & Compliance: Oversee vendor relationships, manage budgets, and champion sustainability and compliance initiatives.
  • Employee Experience & Engagement: Enhance employee experiences through the management of events and onboarding programs.

Requirements

Essentially, to ensure you succeed in this role you’re going to need…

  • 7+ years of tech industry experience in workplace operations, facilities management, and workplace experience leadership in a global hybrid environment.
  • Proven success mentoring & managing global teams and overseeing distributed office operations.
  • Strong financial skills with experience managing large budgets and driving cost efficiencies.
  • Expertise in space planning, workplace services, and compliance in different regions.
  • Experience working with cross-functional teams, including HR, IT, and Finance. 
  • Fluency in English.

It will also help you to have…

  • Experience leading industry pilots, testing new tools, or implementing forward-thinking workplace strategies.
  • Knowledge of sustainability practices in workplace operations.
  • Experience with how People teams work, and the needs of the business, ideally in a scale up / transforming and evolving environment. 

Kindly submit your application and CV in English to ensure it is successfully reviewed.

Benefits

Some of our benefits include…

  • The opportunity to be part of something big - the world’s fastest growing beauty marketplace.
  • Flexible working hours and opportunity to work remotely within your country of residence.
  • Work in a welcoming team which is always ready to help.
  • Opportunity to develop in an international environment - we have teams in 6 countries.
  • Additional benefits that might differ depending on the location.

Our Diversity and Inclusion Commitment: 

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at [email protected], so we can best support you .

Who Are We? We’re Booksy and we have a passion for appointments. Not only do we have a passion for appointments but we strive to make them as easy as possible. Booksy is an appointment scheduling app that helps health and beauty pros amplify their craft and run their businesses without worrying about the boring, nitty gritty details We know what you’re thinking—this is a young and fun company where happy hours are frequent and work consists of free snacks and socializing. Sounds ideal, right? Wrong. While we do enjoy the fun stuff, we take the most pride in owning our roles. Come to work and be present, engaged, and confident that the work you’re doing directly impacts the success of our company and our customers. We’ve come a long way, but we’re looking for people to take us above and beyond because we sure as hell have a ways to go. And on Thursdays, we work extra hard, because happy hour starts at 4 and we can’t be late. Before you get too attached, we want to be transparent with you. We are not hand-holders, or babysitters or a step-by-step IKEA instruction manual or a soccer dad holding a travel mug on the sidelines screaming at you to “trap, tap, and go!” We’re doers and seekers who are looking for people with grit, people who can take an inkling of direction, execute against it, and run like the freakin’ wind. We give you permission to ask for forgiveness.

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