Global Standards Lead & Executive Assistant (m/w/d)

Your Opportunity at ARC’TERYX: Step into a role where global impact, operational excellence, and executive partnership converge. Based in our London office, you will serve as the strategic right hand to the VP, Store Development & Retail Operations, EMEA, while also becoming a key orchestrator within our Retail Global Centre of Excellence (COE). This is a unique opportunity for someone who thrives in a global retail environment, understands the nuances of multi‑country operations, and brings the organizational mastery of a seasoned Executive Assistant. You’ll be at the heart of shaping global retail standards, driving alignment across regions, and enabling senior leadership to operate at their highest level. You’re someone who brings order to complexity, clarity to ambiguity, and momentum to global initiatives. You anticipate needs before they arise, communicate with precision, and navigate shifting priorities with confidence and calm. Your work ensures that our VP — and our global COE — operate with rhythm, alignment, and excellence. Candidates must be eligible to work in the UK. This role is on hybrid mode (2 days at home, 2 days at the office -Arc'teryx London, Covent Garden Store- and, 1 day at the discretion of the manager). Meet Your Future Team: You will work directly with the VP, Store Development & Retail Operations, EMEA, and partner closely with the Global COE as it delivers frameworks and standards that advance our brand across all regions. You will collaborate with a network of high-performing Executive Assistants, Program Managers, and cross-functional partners across Brand, Store Development, Retail Operations, Design, VM, and Regional Retail teams to support exceptional execution across the business. If you were in the Global Standards Lead & Executive Assistant role now, here are some of the core activities you would be doing:

Executive Support (50%)

Providing exceptional administrative support through complex scheduling and calendar management across multiple regions and time zones

Coordinating domestic and international travel arrangements, including multi-leg itineraries subject to continuous changes

Preparing agendas, meeting minutes, pre-reads, and presentation materials for key meetings

Managing correspondence and ensuring timely follow-up on action items

Organizing and submitting expense reports in a timely manner

Coordinating logistics for meetings, workshops, offsites, and in-person gatherings

Ensuring alignment and clear communication across internal stakeholders and teams

Maintaining an organized and efficient office rhythm for the VP, anticipating needs and proactively smoothing workflows

COE Program Coordination (50%)

Supporting the planning, coordination, and execution of COE-led initiatives, including global standards development.

Managing meeting cadences for COE workstreams, including scheduling, agendas, minutes, action item tracking, and follow-through

Coordinating cross-regional alignment sessions with NAM, EMEA, APAC, and Greater China partners

Supporting version control, documentation organization, and distribution of COE materials, briefs, and toolkits

Using project management tools to maintain trackers, timelines, risks, and dependencies

Formatting presentations, summaries, and supporting documents used in global leadership discussions

Collaborating with functional SMEs to ensure clear communication, accurate updates, and smooth execution of COE activities

Supporting the operational rhythm of the COE, ensuring consistency, alignment, and accessibility of global standards work

Here are some of the things you could be working on in the future:

Developing and implementing process improvements to enable more effective operations within EMEA Store Development & Retail Operations and the Global COE

Supporting documentation, logistics, and facilitation for future COE deep-dive workshops

Working toward your own professional development goals, based on your specific interests in the business

Supporting additional senior leaders or COE functions as the organization grows

Are you our next Global Standards Lead & Executive Assistant?

You have 5+ years of Executive Assistant or senior coordination experience supporting senior leaders (ideally executive-level leaders) in a fast‑paced and, multi‑country environment

Bring a background in Retail COE ideally, global standards, or cross‑regional program coordination

Are highly organized, detail‑obsessed, and energized by complex workflows

Communicate with clarity, confidence, and cultural awareness

Adapt quickly, stay calm under pressure, and enjoy solving problems before they escalate

Love creating structure, driving alignment, and enabling others to do their best work

You inspire continuous improvement and enable better ways of working

Your passion for your work is paralleled by your passion for getting outside and living it