Global Proposal Manager

AI overview

Oversee the proposal process and serve as the main sales liaison with key partners, ensuring timely responses and accuracy in CRM management to drive successful deal closures.

Be the central sales liaison between Brixio and Cloudflare AEs, distributors, partners, and end-clients. Own the proposal process end-to-end: intake, quote preparation, SOW/RFP coordination, CRM hygiene, and proactive follow-up until closure.

Key Responsibilities

Act as primary point of contact for all inbound sales requests (Cloudflare AEs, distributor, partners, website).
Respond quickly and professionally via email, WhatsApp, or CRM.
Prepare and issue quotes in Zoho CRM (licenses, PS, support).
Coordinate with Lead Solutions Architect for technical SOWs or RFP responses.
Negotiate minor commercial adjustments (discounts within predefined ranges, validated by COO).
Maintain CRM with 100% accuracy: all opportunities tracked, updated, and with next actions.
Follow up systematically with AEs/distributors until deals are Closed Won/Lost.
Provide weekly pipeline reports to COO.
Ensure alignment with Delivery Managers for handover of signed deals.

KPIs

Quote turnaround time (<24–48h).
CRM hygiene: 100% updated weekly.
Conversion rate quote → Closed Won.
AE/partner satisfaction feedback.
% of quotes followed up until closure.

Requirements

3–5 years in Sales Operations / Inside Sales / Bid Management in IT/SaaS.
Strong communication skills in English (Arabic/French a plus).
Sales energy: fast, responsive, personable with AEs/distributors.
CRM experience (Zoho CRM required).
Basic financial acumen (understands margins, discounts, and approvals).
Process-driven but not “bureaucratic” – can hustle and close.
Comfortable working across channels (CRM, WhatsApp, Teams, Zoom).

Compensation
Base salary + performance bonus tied to responsiveness, CRM accuracy, and quote-to-close conversion.