Top 3 Reasons To Join Us
- Competitive salary, strong equity and sales incentive package
- Working on the latest tech for the insurtech market leader
- Shaping the future of the insurance industry
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
- We are a leading global next-gen insurance platform for health, life, and P&C
- We work with insurance enterprise clients such as AXA, Bupa, MSIG, Marsh, Sun Life, Dai-ichi, and many more
- We have been recognized as the leading insurtech company by Fortune, Financial Times, CNBC, Statista, Asia Insurance Review and many others
- We're an international, diverse team of over 250 people with 40 nationalities and team members working remotely from all over the world
- We are backed by reputable VC funds and strategic institutional investors
- We have a global presence and clients in Asia, Europe, the Middle East, Africa, North America and Latin America
- We have built one of the fastest growing insurtech ecosystems with over 100K followers on LinkedIn
- We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You’ll Do
The Global Pre-Sales Specialist will support the centralized global pre-sales function, working closely with the Global Pre-Sales Manager to manage and execute pre-sales activities across regions. This role focuses on responding to RFPs, RFIs, customer questionnaires, due diligence requests, and security/IT inquiries, while maintaining and improving standardized documentation, methodologies, and templates.
- Support global pre-sales activities across all deals entering the pre-sales stage.
- Own and contribute to responses for RFPs, RFIs, and other formal customer requests.
- Complete customer questionnaires related to product capabilities, compliance, security, IT, and operations.
- Coordinate with internal stakeholders (Security, IT, Product, Legal, Compliance, Finance) for complex or in-depth responses.
- Maintain and continuously improve a centralized pre-sales knowledge base ensuring documentation is current, accurate, and aligned with company policies and product updates.
- Provide first-level responses to security, IT, and due diligence questionnaires using approved standard answers and escalating complex request to relevant teams
- Work closely with the Global Pre-Sales Manager to balance workload and prioritize opportunities.
- Partner with Sales team members to ensure timely, high-quality pre-sales support.
- Identify opportunities to streamline pre-sales processes and improve response efficiency.
What We Need
- At least 2+ years of experience in pre-sales, sales operations, solutions consulting, or a similar customer-facing role for a SaaS or IT company.
- Strong exposure to SaaS, enterprise software, or technology-enabled services is required.
- Experience in the insurance industry is preferred but not required.
- Strong experience responding to RFPs, RFIs, and customer questionnaires.
- Familiarity with security, IT, compliance, and due diligence processes in a B2B environment.
- Strong verbal and written communication skills with attention to detail and consistency.
- Ability to manage multiple requests across regions and deadlines.
- Comfortable working cross-functionally with technical and non-technical teams.
- Understanding of common security frameworks (e.g., ISO 27001, SOC 2, GDPR) is a plus.
Why You'll Love Working Here
- Employee stock options
- International Environment
- Health Insurance
- Company activities and team offsites
- Diverse, talented and fun team to work with
- Open communication and flat hierarchy
- Global mobility opportunities
- Training and development plan
CoverGo Company Video
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