Global Contract Lifecycle Operations Specialist

Position Overview: The Global Contract Lifecycle Operations Specialist will manage day-to-day operations of the ONIT Contract Lifecycle Management (CLM) platform and lead continuous improvement initiatives through planned enhancements. This role requires strong expertise in contract lifecycle processes and prior hands-on experience with any CLM tool. The consultant will ensure system stability, maintain contract data integrity, and collaborate with global stakeholders to optimize contract management processes.

Key Responsibilities:

System Operations & Enhancements:

• Oversee daily operations of the ONIT CLM platform, ensuring system stability and user satisfaction.
• Act as the primary point of contact for system-related issues, troubleshooting, and resolution.
• Collaborate with IT and business teams to plan and implement system enhancements and integrations in upcoming phases.
• Gather user feedback and translate business requirements into system improvements.
• Conduct regression testing and validation for new features or updates.
• Support change management initiatives and provide training for new functionalities.
• Working Closely with IT, Procurement Buyers & Legal team.

Contract Administration:

• Post-implementation, maintain and manage all contracts within the ONIT system, ensuring accurate and up-to-date records.
• Monitor contract performance, key milestones, and compliance with agreed terms.
• Manage contract amendments, renewals, and terminations, ensuring all processes are followed in accordance with company policies.
• Serve as the point of contact for contract-related inquiries and support within the ONIT system.
• Provide support and guidance to stakeholders on contract-related queries and system usage.

Compliance and Process Improvement:

• Ensure that all contract administration activities comply with company policies, legal regulations, and industry standards.
• Identify opportunities for improving contract management processes and system functionality, Integration with other tool, providing feedback and suggestions to the project team.
• Support regular audits of contracts to ensure ongoing compliance and data accuracy.
• Ensure data accuracy and governance within the ONIT platform, including regular audits and validations.

Reporting and Documentation:

• Generate and analyse reports on contract status, system performance, and compliance metrics as needed.
• Maintain documentation for processes, user guides, and best practices related to ONIT and contract lifecycle management

Educational Requirements:

• Bachelor’s degree in business administration, Supply Chain Management, or a related field from a recognized university or institution.
• MBA/PGDM in Supply Chain Management or related discipline from a renowned university or business school. (Preferred )
• Professional certifications such as CCCM (Certified Commercial Contract Manager) or IACCM (International Association for Contract & Commercial Management) are a strong plus.

Professional Experience:

• Minimum of 3-5 years of experience in contract management, procurement, or a related consulting role.
• Mandatory: Prior hands-on experience with any Contract Lifecycle Management tool (e.g., ONIT, Icertis, Coupa, Ariba, etc.).
• Strong understanding of contract lifecycle processes and compliance requirements.
• Experience with system integrations between CLM tools and ERP or procurement platforms is a plus.
• Excellent analytical, organizational, and stakeholder management skills.
• Strong communication skills to translate technical issues into business language and vice versa.
• Proficiency in Microsoft Office Suite; familiarity with reporting tools is a plus.

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status

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