Global Benefits & Retirement Specialist

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We’re looking for a Global Benefits & Retirement Specialist to take full ownership of day‑to‑day benefits, retirement, wellness, and leave administration across the U.S., Canada, U.K., and Australia.

In this role, you’ll manage everything from employee questions to enrollment workflows, acting as the go‑to partner for benefits, wellness, and retirement programs across these regions including 401(k), RRSP, TFSA, pension, and superannuation plans. You’ll collaborate closely with HR Operations and external vendors, escalating only when strategic guidance is needed. This is a hands-on individual contributor role that blends detailed execution with genuine employee support.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You'll Do

• Manage employee leaves from start to finish, confirm eligibility, guide pay and documentation, and ensure compliance at each step.
• Answer day‑to‑day questions about benefits, 401(k), RRSP, TFSA, pension, and superannuation plans with clear and timely support.
• Lead employee education sessions covering new‑hire benefits, open enrollment, and ongoing wellness and retirement programs.
• Host quarterly sessions to help employees understand and make the most of their retirement programs.
• Drive wellness initiatives that link physical and financial wellbeing through engaging campaigns and educational sessions.
• Own our “Know Your Benefits” communication strategy, keeping resources current across Slack, newsletters, and onboarding materials.
• Manage benefit and retirement enrollments in Rippling and coordinate data with vendors such as Anthem, Wex, Empower, and international retirement providers.
• Oversee day‑to‑day operations of 401(k), RRSP, TFSA, pension, and superannuation plans from eligibility and setup to contribution monitoring and changes.
• Reconcile retirement deductions and vendor reports, working with partners to correct variances.
• Build and share insights on benefits, retirement, and wellness metrics to help leadership refine our total rewards strategy.
• Support wellness events such as global step challenges, track engagement, and report outcomes to the People & Culture team and brokers.
• Partner with HR Ops and Finance on audits and reconciliations to ensure every benefit, enrollment, and contribution aligns end‑to‑end.
• Maintain SOPs and templates for process consistency, recommending automation or workflow improvements where possible.

What You’ll Bring

• 3–5 years of hands‑on experience in benefits administration, including healthcare, COBRA, and leave management.
• 2+ years administering global retirement plans such as 401(k), RRSP, TFSA, pension, or superannuation covering eligibility, contributions, and vendor coordination.
• HRIS experience (Rippling preferred) for benefits processing, reporting, and vendor reconciliation.
• Skilled in supporting employees through multiple channels e.g Slack, email, and virtual office hours.
• Experience assisting with audits, reconciliations, and cross‑functional reporting.
• Experience leading education sessions and simplifying complex benefits topics for employees.
• Bachelor’s degree in HR, Business, or a related field (or equivalent hands‑on experience).
• Certifications such as CEBS, SHRM‑CP, PHR, or relevant Canadian or U.K. credentials are a plus.
• Strong understanding of leave laws, documentation, and compliance across multiple countries, with an ability to interpret complex regulations clearly.
• Proficiency in administering global retirement programs, including 401(k) (U.S.), RRSP and TFSA (Canada), pension plans (U.K.), and superannuation (Australia).
• Experience with data analysis and reconciliation using Excel or Google Sheets, ensuring accuracy across systems and vendor reports.
• Confidence in presenting and simplifying benefits concepts to make information accessible and engaging.
• Experience using HRIS platforms (Rippling preferred) for enrollments, reporting, and plan administration.
• A highly organized, detail-oriented approach and a proactive mindset for identifying process improvements and automation opportunities.

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! 
• Retirement made easy! We offer a 401(k) plan to our US employees to  help you save for the future, with company contributions to support your financial goals. Plan for tomorrow while you grow with us today!
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The base salary for this role ranges from $90,000-$105,000 in local currency, depending upon experience

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to [email protected].