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Cequens

Global Accounts Manager (CPaaS/SMS)

full-time Remote

AI overview

This role drives global customer acquisition and revenue growth in a high-energy, ownership-focused environment within a fast-growing CPaaS company.

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.

Job Overview:

We are looking for a high-energy Global Accounts Manager to join our Wholesale and Global Accounts team. This is a pure hunter/new sales role, focused on acquiring new global customers, signing new contracts, and generating new revenue and margin for CEQUENS.

What You’ll Do

  • Hunt and onboard new global SMS customers (Enterprise & OTT)
  • Own the full sales cycle: prospecting, pitching, negotiation, contracting, and launch
  • Sign new contracts and bring new logos into the business
  • Own revenue and margin performance of acquired accounts
  • Negotiate commercial terms (pricing, commitments, routing models)
  • Work closely with routing, operations, fraud, and finance teams to ensure smooth onboarding
  • Monitor market trends and competitor activity to identify new opportunities

What Success Looks Like

  • New contracts signed with global Enterprise and OTT customers
  • New revenue generated and scaled profitably
  • Strong pipeline of qualified global wholesale opportunities
  • Positive margin contribution to the overall business

Requirements

Education, Skills & Experience

  • Bachelor’s degree in Business, Telecommunications, or related field.
  • Strong track record in commercial negotiations and managing global accounts.
  • 3–6 years of experience in SMS, CPaaS sales, or telecom business development
  • Proven hunter mindset with a track record of new logo acquisition
  • Strong understanding of A2P SMS pricing, routing, and wholesale economics
  • Excellent negotiation and closing skills
  • Data-driven, commercially sharp, and comfortable owning numbers
  • Fluent English (additional languages are a plus)

Why Join CEQUENS?

  • Global exposure with Enterprise and OTT customers
  • High-ownership role with direct revenue and margin impact
  • Fast-growing CPaaS company with strong market presence
Cequens

Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.Cequens is a leading cloud communication platform in the Middle East and Africa region that provides Omni-Channel communication API’s enabling enterprises and developers to communicate with their customer base worldwide. Cequens’ proprietary Communication Platform leverages SMS, Voice, Push Notification, email, and Chat Apps APIs that is scalable, secure, reliable, and trusted by more than 500 enterprises worldwide, including HSBC, SAP, Google, Careem, Telegram, Anghami, SWVL, and AlRajhi Bank.We’re in the business of simplifying communications and building bridges to allow businesses to communicate with their customers, no matter where they are. Simply put, we enable enterprises to improve their digital customer experience by providing them with the tools to communicate with their customer in real time via voice, messaging services, and phone messaging.

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