German Speaking Road-side Assistance role for luxury car brand in Greece

Patrique Mercier Recruitment ES is delighted to offer an exciting opportunity for a German Speaking Roadside Assistance Specialist to join a luxury car brand in Greece! In this vital role, you will provide exceptional support to German-speaking customers who encounter roadside emergencies. Your expertise and communication skills will ensure that clients receive prompt and personalized assistance, embodying the premium service associated with our luxury brand.

Your Responsibilities

• Assist German-speaking customers during roadside emergencies, providing timely and effective support.
• Diagnose issues and coordinate immediate solutions, ensuring a seamless and premium customer experience.
• Maintain clear and friendly communication with clients while keeping them informed throughout the assistance process.
• Document all customer interactions and the solutions provided accurately.
• Collaborate with team members and service providers to ensure swift resolutions.
• Engage in ongoing training to stay updated on luxury automobile features and roadside assistance protocols.

Requirements

• Fluency in German (both spoken and written) is required.
• Strong communication skills and the ability to remain calm under pressure.
• Previous experience in customer service or roadside assistance is desirable.
• Excellent problem-solving abilities and a technical understanding of vehicles.
• A friendly and professional demeanor with a strong customer service orientation.
• Willingness to work in a dynamic environment and assist luxury car clients.
• A passion for automobiles and a commitment to providing the highest level of service!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...