German Speaking Customer Support for Streaming TV Department in Greece

🎬 Join Our Exciting Streaming Team! Patrique Mercier Recruitment ES is thrilled to announce an opportunity for a German Speaking Customer Support representative for the Streaming TV Department in beautiful Greece! If you are fluent in German and have a passion for entertainment and technology, we want to hear from you!

In this dynamic role, you will assist German-speaking customers with inquiries related to our streaming services, ensuring they receive top-notch support and guidance. Experience the beauty and culture of Greece while working with a vibrant team dedicated to delivering exceptional customer experiences. If you're ready to dive into the world of streaming and make a difference for our customers, this opportunity is ideal for you!

Your Responsibilities

• Provide outstanding customer support to German-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to streaming services, troubleshooting issues and providing solutions.
• Document customer interactions accurately and efficiently in our CRM system.
• Collaborate with team members to meet service level goals and enhance customer satisfaction.
• Engage in ongoing training to stay current with industry trends and improve service delivery.

Requirements

• Fluency in German (written and spoken) is essential.
• A strong commitment to delivering excellent customer service in the entertainment sector.
• Previous experience in customer support, especially in streaming services, is an advantage but not mandatory.
• Exceptional communication and interpersonal skills.
• A proactive team player with a positive approach.
• Strong analytical and problem-solving abilities.
• Ability to adapt to a fast-paced environment and work effectively in a team.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...