German Speaking Customer Support for Ride-Sharing App Department in Greece

🚗 Join the Future of Transportation! Patrique Mercier Recruitment ES is excited to invite applications for a German Speaking Customer Support representative for the Ride-Sharing App Department, based in beautiful Greece! If you are fluent in German and passionate about providing top-notch customer service in the tech-driven transportation industry, this is the role for you!

In this dynamic position, you will assist German-speaking customers who use our innovative ride-sharing app, addressing their inquiries and ensuring a smooth user experience. Be part of a cutting-edge team while enjoying the rich culture and stunning landscapes of Greece. If you're ready to make a positive impact in the ride-sharing sector and take your career to new heights, we'd love to hear from you!

Your Responsibilities

• Provide exceptional customer support to German-speaking users through various channels, including phone, email, and chat.
• Assist customers with inquiries about the ride-sharing app, addressing issues and providing efficient solutions.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to achieve service goals and improve user experiences.
• Participate in ongoing training to stay updated on app features and industry trends.

Requirements

• Fluency in German (written and spoken) is essential.
• A strong commitment to delivering outstanding customer service.
• Previous experience in customer support is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong problem-solving skills and a keen attention to detail.
• Willingness to work in a fast-paced environment focused on customer satisfaction.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...