German Speaking Customer Support for Mobile Banking Service Department - Greece

🌟 Join Our Mobile Banking Team! Patrique Mercier Recruitment ES is excited to announce an incredible opportunity for a German Speaking Customer Support representative for our Mobile Banking Service Department, based in Greece! If you are fluent in German and have a passion for delivering exceptional service in the mobile banking sector, we want you on our team!

In this essential role, you will assist German-speaking customers with their inquiries regarding our mobile banking services, providing support and guidance to ensure a seamless banking experience. Embrace the rich culture and beautiful landscapes of Greece while working in a collaborative and dynamic environment. If you're ready to elevate your career in the banking industry, we invite you to apply!

Your Responsibilities

• Provide outstanding customer support to German-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries about mobile banking services, ensuring they receive accurate and effective solutions.
• Document and maintain detailed records of customer interactions in our CRM system.
• Collaborate effectively with team members to achieve service goals and enhance customer satisfaction.
• Engage in ongoing training to stay updated on banking services, regulations, and industry trends.

Requirements

• Fluency in German (written and spoken) is essential.
• A strong commitment to providing exceptional customer service in the banking sector.
• Previous experience in customer support, preferably in mobile banking or financial services, is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a willingness to learn.
• Strong problem-solving abilities and attention to detail.
• Willingness to work in Greece and immerse yourself in a new cultural environment.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...